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Food business

food business

 All businesses that store, prepare, handle, serve and sell food must be registered/notified under the Food Act. This includes mobile, temporary and food vending machine operators.

Any community groups wanting to operate a fixed food premises contact us on 9243 8810 to discuss your proposal.

On this page:

Determine your food premises classification risk

You will need to have an understanding of your premises risk classification to assist you when determining your requirements for your business.

There are four classes of food premises:

Where to get more information on how to determine your risk classification?

If you need assistance with determining your classification please contact the Environmental Health Unit on 9243 8810.

Opening a new business or altering your existing business

To assist you with complying with the requirements of the food safety standards, we provide a plans assessment service for your proposed premises (or renovations / improvements to existing premises) and provide advice before construction commences. This service is useful in helping you avoid having to make costly remedial alterations once construction has started or been completed.

For the assessment of plans prior to commencing works on setting up a new business or alterations to an existing business please complete a Submission of Plans application (pdf, 89KB).

For all Class 4 premises a Notification of Food Premises form (pdf, 238KB) must be submitted to us.

How to prepare plans?

The following documents can assist you with the planning, design and construction of your premises. These include the food safety standards for fittings and fixtures.

 Commercial/Mobile  Home Temporary

All businesses must also comply with Australian Food Safety Standards and the Food Act 1984 which require appropriate construction and fit out of food premises.

A planning permit may also be required for the location of your business. Call our planning unit on 9243 9111 to discuss your proposal prior to starting any works.

Before you open/operate

Once the works are complete, you can only operate your business once you have:

  • had a final inspection completed by an Environmental Health Officer
  • been provided with an application for registration
  • paid for your registration

Transferring or buying an existing business

If you are transferring or buying an existing premise, you should request a Condition of Premises Inspection report (pdf, 72KB) to make sure you are aware of any outstanding orders or structural requirements placed on the business before taking ownership.

To transfer your business you must complete and return a Transfer of Registration application form (pfd, 199KB) along with the appropriate fee.

Food safety

All businesses regardless of their classification must ensure that any food sold is safe and suitable to consume.

Food safety requirements

Class type Do you require a Food Safety Program?  Are you required to maintain Minimum Records? Do you require a Food Safety Supervisor? 
Class 1  Yes  No  Yes
Class 2  Yes  No  Yes
Class 3  No  Yes  No
Class 4  No  No  No

Food Safety Programs templates and minimum record sheets

Class 1 and 2

Class 3

Food safety supervisors training

Find out more about food safety supervisor training.

Class 3 and 4 food premises do not require a qualified Food Safety Supervisor although you can undertake free online training.

Food Safety Standards

The Food Safety Standards set the rules that you must comply with in the day-to-day operations of your business to ensure your food is safe.

Class 1, 2 and 3 premises must comply with these standards.

Food safety complaints

We conduct regular food premise inspections and investigate complaints to make sure food safety regulations are met.

If you want us to investigate a food premises or have a food complaint:
Call Citizen Services on 9243 8888.

If you suspect that someone is selling food without a permit:
Call Citizens Services on 9243 8888 or report a food sale without a permit online.

Tobacco control

Tobacco laws ban smoking in restaurants, cafes, licensed premises and workplaces.

More information on legislation and signage requirements for your business in tobacco reforms.

We conduct test purchases to make sure that tobacco retailers are complying with laws which prohibit the sale of cigarettes to minors.

Temporary events

All businesses planning to operate temporary events must have single state-wide registration/notification. If you do not currently have state-wide registration/notification you must apply on line with Streatrader.

Once your principle council has approved your application you will then be able to update and enter details of your events through Streatrader (eg. Statement of Trade). These SOT's on Streatrader will automatically notify the relevant council of your events.

General information

More information

If you would also like assistance with establishing your business or want to consider options as to how to be more sustainable in your business, contact the Economic Development or Environment units.

For more information, contact the Environmental Health unit on 9243 8888.

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