Covid support

While many of our services and facilities have been impacted, we're working hard to service the needs of our community.

Visit our COVID-19 page to get the latest information about changes to Council facilities and services.

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Pay smaller amounts more often

If you’re having trouble paying your rates in full, we can help you with a payment arrangement. Please complete our payment plan application form and we will contact you to set up a weekly, fortnightly or monthly payment plan that suits your needs.

You can find out more about your annual rates notice here.

Victorian Government Business Support

The Victorian and Commonwealth Governments will jointly fund new packages to give Victorian small and medium businesses the extra support they need to recover from recent lockdowns.

The package will deliver an additional $400 million in support to thousands of businesses. It includes a new Small Business COVID Hardship Fund, support for licensed hospitality venues as well as support for commercial tenants and landlords.

Search for available grants

We are committed to supporting our community and local businesses as they adapt to the ongoing impacts of the COVID-19 pandemic.

We have redesigned our community funding program to enable quick, responsive grants for local community groups and small businesses. Head to our grants page for further information.

Want to keep up to date with business news?

Our E-Connect newsletter and business alerts can help keep you informed about support that is available for businesses, as well as events and workshops to help your business.

Other ways you can get support

AgencySupport AvailableHoursAddressContact
Helping Hands Mission Inc.Food parcels
Material aid-essential items such as bedding, linen, whitegoods, clothing, kitchen items, furniture
Monday – Friday
10am – 3pm
By appointment
492 Fullarton Road, Airport West1300 892 010
Brighton Street Baptist ChurchFood parcelsPantry Day Delivery only Wednesdays 1pm-4pm12 Brighton Street, FlemingtonAppointments booked on 0466 976 804 - coordinator of the Pantry. - Pastor
Wingate Community Centre
Food parcelsMondays (all day), & Fridays (midday-4pm)
Only by appointment
13a Wingate Ave, Ascot Vale(03) 9212 0236
Kelly Harding
Vantage Point CarePre-packed boxes with pantry items as well as meals, fresh food and vegetable.Contact via email onlyVia email only, date confirmation

pick-up location at:
Unit 1/16A Keilor Park Drive, Keilor East
9844 4465

Email details - name, contact details, family size and residential suburb and someone from organisation will make contact.
St Stephen's FlemingtonDrop-in for food parcels.
Fresh fruit and vegetables
Tues 10am – 1pm26 Norwood St, Flemington 30319376 3777

Mental health resources

It's important to look after your mental health during the COVID-19 pandemic.

For mental health resources click here.

Appealing Infringements

Have you received an infringement that you would like reviewed?

Please visit our parking page for options on viewing, paying and appealing parking infringements.

Community groups

Are you a regular hirer of our community facilities or a Moonee Valley sports club? We have been looking for ways to support groups and clubs in our community and help them get back on their feet following the COVID-19 closures.

We are offering subsidies for regular hirers of our community facilities including halls, sports facilities and grounds, libraries and community centres.

For more information please contact us on the details below