Covid support

While many of our services and facilities have been impacted, we're working hard to service the needs of our community.

Visit our COVID-19 page to get the latest information about changes to Council facilities and services.

Copy of Valley View P1

COVID-19 is impacting our community physically, emotionally and financially

We understand times are tough, but know that we are here for you. We will get through this together.

If you’re having trouble paying your rates we can help with payment arrangements.

So if you need a hand during these unprecedented times, and would like to set up a payment arrangement plan please complete our online hardship form by clicking the button below. You can find out more about the 2020/21 annual rates notice here.

There's more we can do to help ease your burden.

In addition to our rates support we have also included things in our updated Financial Hardship Policy such as help with other fees, charges and fines.

We have also redesigned our community funding program to enable quick, responsive grants for local community groups and small businesses. Remaining grant funding in the 19/20 budget will be reallocated to the COVID-19 Recovery Grants Program.

You can read more about what we're doing in our Financial Management Policy and Financial Hardship during States of Emergency Guidelines by clicking here and searching for their titles.

Circuit Breaker Business Support Package

The Victorian Government has launched the $250 million Circuit Breaker Business Support Package to assist small to medium businesses and sole traders, under the circuit breaker restrictions announced on 27 May 2021.
The package will support businesses unable to operate due to these necessary public health measures, including targeted support for the events industry.

Registrations on Wednesday, 2 June and will be open for three weeks.

My Community

We are committed to supporting our community and local businesses to adapt and bounce back through the global COVID-19 pandemic. This grants program is designed to support the adaption, continuation and recovery of our local community groups and businesses.

Other ways you can get support

AgencySupport AvailableHoursAddressContact
Helping Hands Mission Inc.Food parcels
Material aid-essential items such as bedding, linen, whitegoods, clothing, kitchen items, furniture
Monday – Friday
10am – 3pm
By appointment
492 Fullarton Road, Airport West1300 892 010
Brighton Street Baptist ChurchFood parcelsPantry Day Delivery only Wednesdays 1pm-4pm12 Brighton Street, FlemingtonAppointments booked on 0466 976 804 - coordinator of the Pantry. - Pastor
Wingate Community Centre
Food parcelsMondays (all day), & Fridays (midday-4pm)
Only by appointment
13a Wingate Ave, Ascot Vale(03) 9212 0236
Kelly Harding
Vantage Point CarePre-packed boxes with pantry items as well as meals, fresh food and vegetable.Contact via email onlyVia email only, date confirmation

pick-up location at:
Unit 1/16A Keilor Park Drive, Keilor East
9844 4465

Email details - name, contact details, family size and residential suburb and someone from organisation will make contact.
St Stephen's FlemingtonDrop-in for food parcels.
Fresh fruit and vegetables
Tues 10am – 1pm26 Norwood St, Flemington 30319376 3777

Appealing Infringements

Have you received an infringement that you would like reviewed?

Please visit our parking page for options on viewing, paying and appealing parking infringements.

Community groups

Are you a regular hirer of our community facilities or a Moonee Valley sports club? We have been looking for ways to support groups and clubs in our community and help them get back on their feet following the COVID-19 closures.

We are offering subsidies for regular hirers of our community facilities including halls, sports facilities and grounds, libraries and community centres.

For more information please contact us on the details below