What you need to know

Rates: your questions answered

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Many Moonee Valley residents will soon receive their 2020/2021 annual rates notice in the mail.

It outlines the rates you’ll need to pay for your property in the coming year. We know the COVID-19 pandemic has impacted many of our ratepayers. If you think you may have trouble paying your rates, please contact us and we can look at options that may help such as payment arrangements or a period of deferral. Visit our Covid Support page for more information or contact our Customer Service Team on 03 9243 8888.

We know you may have questions about your annual rates notice and revaluation so we’ve put together some of the frequently asked questions (FAQ) we receive. If you’ve still got questions get in touch via council@mvcc.vic.gov.au or call 03 9243 8888.

Rates FAQ

What is a property valuation and why is it undertaken?
All Councils in Victoria arrange revaluations of properties in their municipality every year. This is a requirement of the Victorian Government. The valuations are done by independent valuers appointed on behalf of the Valuer-General Victoria. The valuation refers to your property’s value at 1 January each year. This means the valuation on your rate notice is reflective of the market data from 1 January 2019 until 31 December 2019. We use that value to calculate your rates.

How does the current COVID-19 pandemic impact my property valuation?
COVID-19 has not affected the 2020 revaluations of properties as the current effective date of your property valuation is as at 1 January 2020. This is mandated by the Victorian Government. Any impact that COVID-19 may have on the market will be taken into consideration when the 2021-22 valuations are undertaken as at 1 January 2021, so you may notice a change in next year’s rates notice.

Your rates explained

How much has Council raised rates this year?
As part of the budget process Council determined it would raise rates revenue by 2 per cent this year. This is in line with the Victorian Government’s rates cap and is consistent with most other Councils in Victoria. Council acknowledges the financial pressure faced by many citizens due to the coronavirus pandemic and has in place a Hardship and Support Package to help residents impacted. If you think you may have trouble paying your rates, please contact us and we can look at options that may help such as payment arrangements or a period of deferral. Visit our Covid Support page for more information or contact our Customer Service Team on 03 9243 8888.

Why didn’t Council freeze rates?
While it was considered, a freeze on rates would significantly impact Council’s ability to deliver on services which are beneficial to our community including home and community care for elderly and disabled residents and child and maternal health care. A freeze would also impact Council’s capital works program including improvements to local roads, the East Keilor Leisure Centre, and plans for a new Flemington Hub among other projects. Finally, it would impact Council’s ability to carry out important maintenance works including to footpaths, drainage, parks and gardens, sportsgrounds and facilities.

My rates notice is more than 2 per cent higher than last years, how can this happen if you’re only raising rates by 2 per cent?
The total rate cap for 2020/21 is 2 per cent and this applies to the overall rate revenue collected by all properties, not individual properties. In some cases, ratepayers will find their rate notice may have changed by more or less than 2 per cent from the previous year.
This is due to the valuation of a property relative to the valuation of other properties in the municipality. If the value of a property increased by a greater percentage than others it pays a larger percentage of the combined rates total. If the value of a property increased by a lesser percentage than other properties, it pays a smaller percentage of the combined rates total.
Calculating rates this way means that Council does not generate more revenue when property values increase or less revenue when property values decrease.

Still have questions? You can read more about rates here.