What you need to know


Find out the many ways you can get in touch with us.

Moonee Valley Civic Centre

Address: 9 Kellaway Avenue, Moonee Ponds, VIC 3039
Melway reference: MEL 28 J6

Postal address:

Moonee Valley City Council
PO Box 126
Moonee Ponds, VIC 3039

Phone: (03) 9243 8888
This number will divert out of hours to an emergency hotline.

Email: council@mvcc.vic.gov.au

Our Civic Centre has reopened to the public

Our opening hours are 9:30am – 2:30pm, Monday to Friday.

We’ve introduced a range of new measures to keep everyone safe. As part of this, we will no longer be accepting cash payments. You will still be able to make Council payments with cash at the post office. The nearest post office to the Civic Centre is at 109 Puckle St, Moonee Ponds, VIC, 3039.

ABN: 54 651 216 324

You can also report a problem in your street, local park, or neighbourhood online through our new My Council Portal.

We are Relay Service friendly

If you are deaf, or have a hearing or speech impairment you can contact us through the National Relay Service:

1. Contact the National Relay Service - you can find out how to do this on their website.

2. Request the Council phone number you wish to call (including the area code.)

Contact Us

  • Please include as much detail as you can.

My Moonee Valley app

My Moonee Valley is your easy way to access the latest news and events, make payments, report an issue, connect to our social media channels and access contact information in the one place.

The app is free to download and can be accessed from the:

Getting to the Civic Centre sustainably

The Civic Centre is:

  • approximately 500m to Moonee Ponds Station
  • approximately 200m to the bus terminal
  • approximately 40m to the tram terminal

Walk or cycle

Using Google maps:

  • click on Get Directions
  • click on either the walking or cycling icon
  • in box A, type in your current location
  • in box B, type in 9 Kellaway Avenue, Moonee Ponds
  • click the blue Get Directions button