What you need to know


Find out the many ways you can get in touch with us.

Moonee Valley Civic Centre

Address: 9 Kellaway Avenue, Moonee Ponds, VIC 3039
Melway reference: MEL 28 J6

Opening hours:
9am – 4pm, Monday to Friday.

Postal address:

Moonee Valley City Council
PO Box 126
Moonee Ponds, VIC 3039

Phone: (03) 9243 8888
Our phone lines are open between 8.30am and 5pm, Monday to Friday.
This number will divert out of hours to an emergency hotline.

Email: council@mvcc.vic.gov.au

ABN: 54 651 216 324

You can also report a problem in your street, local park, or neighbourhood online through our new My Council Portal.

We are Relay Service friendly

If you are deaf, or have a hearing or speech impairment you can contact us through the National Relay Service:

1. Go to the National Relay Service  and select your preferred option to make a call

2. Request the Council phone number you wish to call, including the area code. Our phone number is (03) 9243 8888

Contact Us

  • Please include as much detail as you can.

Getting to the Civic Centre sustainably

The Civic Centre is:

  • approximately 500m to Moonee Ponds Station
  • approximately 200m to the bus terminal
  • approximately 40m to the tram terminal

Walk or cycle

Using Google maps:

  • click on Get Directions
  • click on either the walking or cycling icon
  • in box A, type in your current location
  • in box B, type in 9 Kellaway Avenue, Moonee Ponds
  • click the blue Get Directions button