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What you need to know

Contact

Find out the many ways you can get in touch with us.

Moonee Valley Civic Centre

Address: 9 Kellaway Avenue, Moonee Ponds, VIC 3039
Melway reference: MEL 28 J6

Postal address:

Moonee Valley City Council
PO Box 126
Moonee Ponds, VIC 3039

Phone: (03) 9243 8888
This number will divert out of hours to an emergency hotline.

Email: council@mvcc.vic.gov.au

Customer Service has reopened to the public.

Our opening hours are 9am – 4pm, Monday to Friday.

Phone lines are open between 8.30am and 5pm, Monday to Friday.

ABN: 54 651 216 324

You can also report a problem in your street, local park, or neighbourhood online through our new My Council Portal.

We are Relay Service friendly

If you are deaf, or have a hearing or speech impairment you can contact us through the National Relay Service:

1. Contact the National Relay Service - you can find out how to do this on their website.

2. Request the Council phone number you wish to call (including the area code.)

Contact Us

  • Please include as much detail as you can.

Getting to the Civic Centre sustainably

The Civic Centre is:

  • approximately 500m to Moonee Ponds Station
  • approximately 200m to the bus terminal
  • approximately 40m to the tram terminal

Bus

Tram

Train

Walk or cycle

Using Google maps:

  • click on Get Directions
  • click on either the walking or cycling icon
  • in box A, type in your current location
  • in box B, type in 9 Kellaway Avenue, Moonee Ponds
  • click the blue Get Directions button