What you need to know

Accessible Moonee Valley

We are committed to a more inclusive and accessible city, where everyone can access everything and feel empowered to do so.

Accessing services and support

We offer a range of community services, inclusion opportunities and support options for people with a disability who are not eligible for the NDIS.

Accessing the community

Around our city are facilities that help to make the it easier to navigate for those living with a disability.

The Civic Centre

You can visit our Civic Centre if you would like to talk to a Moonee Valley staff member face to face. They can help you with rates inquiries, rubbish collections, bin orders, kindergarten applications, animal registrations and even hiring community spaces. They are Relay Service Friendly too.

Find out more about our Civic Centre

Accessible parking

Need a disabled parking permit? Find out how to apply for the new APP Scheme.To find more accessible parking in Moonee Valley download the Park Moonee Valley App

Accessing Council meetings

Assistant listening devices are available to members of the public attending meetings in Council Chambers.

Public amenities

Mobility Map

Our mobility map provides information about accessible facilities in the Moonee Ponds Activity Precinct. Hard copies are available at our Civic Centre.

Disability Advisory Committee

The Moonee Valley Disability Advisory Committee (DAC) provides us with a forum to consult with community members and seek specialist advice around disability.

The DAC is comprised of a selection of people with disabilities, their family or carers, who represent a cross section of the local community and reside in different geographic locations across Moonee Valley.

The purpose of the DAC is to:

  • Provide advice to Council on issues relating to disability access, inclusion, communication, participation and advocacy.
  • Identify issues affecting people with a disability, and advocate, and promote an awareness and understanding of these within Council and the community.
  • Support and advise Council on the development and implementation of the Moonee Valley City Council’s Disability Access and Inclusion Plan 2014-2023.
  • Provide staff with support and advice around the operational aspects of disability service delivery, future initiatives and overarching actions plans that relate to people with disability and our MV2040 strategy.

Community members are encourage to contact the DAC directly should they have any issues relating to access or inclusion, or suggestions around how to make Moonee Valley a more inclusive space for all community members.

The DAC can be contacted via email at mooneevalleyDAC@gmail.com or phone the Metro Access Officer on 9243 1405.

Accessing transport

If you or someone you care for has a disability and needs help to get around, there is support available for our public transport system including  train, trams and bus services, ride share services and community transport services.

Accessing attractions and accommodation

Moonee Valley is a great place to play and stay. Here are just some things you can do and see in the area

Accessing sport and recreation

Moonee Valley has lots of great sports and recreational opportunities for everyone.

If you're not sure which one to try Disability Sport and Recreation (DSR) Victoria has produced a series of videos made by some of Victoria’s sport and active recreation providers to help you find the sport that’s right for you.

Holding an event? Make it accessible!

Making events and activities  accessible for everyone is a fundamental step to building an inclusive community.

Our Include Everyone Guide (pdf, 174KB) and accessible word version (docx, 28KB) has tips and ideas to ensure that people with a disability can fully participate in activities and events in Moonee Valley.

For downloadable versions of disability access symbols visit the Graphic Artists Guild website.