What you need to know
We are committed to a more inclusive and accessible city, where everyone can access everything and feel empowered to do so.
Accessing services and support
We offer a range of community services, inclusion opportunities and support options for people with a disability who are not eligible for the NDIS.
Accessing the community
Around our city are facilities that help to make the it easier to navigate for those living with a disability.
The Civic Centre
You can visit our Civic Centre if you would like to talk to a Moonee Valley staff member face to face. They can help you with rates inquiries, rubbish collections, bin orders, kindergarten applications, animal registrations and even hiring community spaces. They are Relay Service Friendly too.
Find out more about our Civic Centre
Accessible parking
Need a disabled parking permit? Find out how to apply for the new APP Scheme.To find more accessible parking in Moonee Valley download the Park Moonee Valley App
Accessing Council meetings
Assistant listening devices are available to members of the public attending meetings in Council Chambers.
Public amenities
- Adult changing facilities
- Accessible toilets
- Recharge points for electric wheelchairs and scooters.
Mobility Map
Our mobility map provides information about accessible facilities in the Moonee Ponds Activity Precinct. Hard copies are available at our Civic Centre.
Disability Advisory Committee
The Moonee Valley Disability Advisory Committee (DAC) provides us with a forum to consult with community members and seek specialist advice around disability.
The DAC is comprised of a selection of people with disabilities, their family or carers, who represent a cross section of the local community and reside in different geographic locations across Moonee Valley.
The purpose of the DAC is to:
- Provide advice to Council on issues relating to disability access, inclusion, communication, participation and advocacy.
- Identify issues affecting people with a disability, and advocate, and promote an awareness and understanding of these within Council and the community.
- Support and advise Council on the development and implementation of the Moonee Valley City Council’s Disability Access and Inclusion Plan 2014-2023.
- Provide staff with support and advice around the operational aspects of disability service delivery, future initiatives and overarching actions plans that relate to people with disability and our MV2040 strategy.
Community members are encourage to contact the DAC directly should they have any issues relating to access or inclusion, or suggestions around how to make Moonee Valley a more inclusive space for all community members.
The DAC can be contacted via email at mooneevalleyDAC@gmail.com or phone the Metro Access Officer on 9243 1405.
Accessing transport
If you or someone you care for has a disability and needs help to get around, there is support available for our public transport system including train, trams and bus services, ride share services and community transport services.
Accessing sport and recreation
Moonee Valley has lots of great sports and recreational opportunities for everyone.
If you're not sure which one to try Disability Sport and Recreation (DSR) Victoria has produced a series of videos made by some of Victoria’s sport and active recreation providers to help you find the sport that’s right for you.