What you need to know
Did you know we have been installing sensors to help you see the available parking in your area?
Finding a park in Moonee Valley
Did you know we have been installing sensors to help you see the available parking in your area?
They also allow us to monitor the availability of parking spaces, collect useful data about parking trends, and assist our Parking Control officers to ensure parking restrictions in your street are followed.
As we move towards being a 'smart city’ we are taking the opportunity to provide remote parking availability via a parking app. You can download the ‘Park Moonee Valley’ app for free on Google Play Store (Android) and Apple iTunes (iPhone/iPad) by clicking the buttons below. The instructions on how to use the app can be found here.
The demand for parking permits is already greater than the number of parking spaces available in some parts of our city, yet our population and that around Moonee Valley will continue to increase.
We encourage our community to use our available parking supply in the most efficient way, and to think about the way they travel.
Following a Council resolution on Tuesday, 26 March 2019 we will not be continuing with a trial of paid parking in Moonee Valley.
We will continue to look at ways to free up parking spaces and ease parking pressure throughout the municipality.
The existing paid parking in Alexandra Avenue will remain unchanged.
Most parking permits are free of charge. A $60 fee ($30 for pensioners) applies for the second 2020/21 Resident Parking Permit. This fee is being implemented to help manage on street parking more effectively and encourage greater use of public and sustainable transport.
View the full 2020/21 Parking permit fees (doc, 36KB).
Please note, not all properties have access to parking permits: in particular, most businesses, flats, and properties subdivided after 2005 cannot obtain parking permits. However, some of those properties can purchase ‘temporary parking vouchers’ for use on a limited number of days of the year.
Types of parking permits available
Resident and visitor
Event parking permits are only available to businesses within the Event Area surrounding the Royal Melbourne Showgrounds and Flemington Racecourse.
Businesses within that area may apply for up to two event parking permits, which are similar to visitor permits but only apply on days when additional parking restrictions are in place due to major events at the Showgrounds or Racecourse.
Temporary parking vouchers
A temporary parking voucher consists of 10 daily parking permits, which can be used on any day of your choice. They do not expire at the end of each year.
Each daily parking permit can only be used once, for a 24 hour period. In order for the daily parking permit to be valid, the date (including the year) and start time must be written on it.
People who are eligible to apply for temporary parking vouchers will be able to purchase one voucher (containing 10 tickets) every three months from our Civic Centre.
An accessible parking permit does not allow for parking in a Permit Zone. Residents who have a disabled parking permit and live in a street with parking restrictions might also wish to apply for a resident or visitor parking permit if they are eligible to do so.
Are you eligible for a parking permit?
Our Municipal Parking Strategy describes what types of households are eligible for parking permits, and how many. The eligibility of most properties can be seen in this table of permit entitlements (pdf, 308KB).
The allocation of parking permits depends on a combination of the following criteria:
- the type of dwelling that the residents live in (e.g. house, townhouse, multi-dwelling development)
- for a house, whether it has a driveway
- for a house or townhouse, whether it is on a site that has been developed to a higher density since 1 January 2006. This is determined by whether the number of rates notices issued to that site has increased since 1 January 2006
- the location of the dwelling; for example, is it in a principal or major activity centre, or in the area surrounding the Melbourne Showgrounds and Flemington Racecourse (known as the events area)
Not all residents are eligible for permits. If you are unsure of your eligibility for permits, please contact our Customer Service team on 9243 8888.
Got a question or need more info?
No worries. We can help. Submit a parking permit online enquiry via our new MyCouncil portal and our customer service team will be able to assist you.
How to apply for or renew a parking permit
If you have recently moved to Moonee Valley and think you might be eligible for a permit or temporary parking voucher, please fill out the relevant application form below, or contact us on 9243 8888.
- Residential parking permit application form (pdf, 238KB)
- Event parking permit application form (only for businesses in the Events Area) (pdf, 362KB)
- Temporary parking voucher application form (docx, 51KB)
Appropriate proof of residency and proof of vehicle ownership will need to be provided.
If your vehicle details have changed, you will need to complete a Change of Vehicle Form (pdf, 149KB) before we can issue a permit for your new vehicle.
The completed form and required documents of proof can be submitted to us by:
- Post: PO Box 126, Moonee Ponds VIC 3039
- Email: email@example.com
Parking permits expire on 31 October each year.
If you currently hold a permit without a fee - i.e. any combination of first residential permit and /or the first visitor permit – these will be automatically renewed and posted to you. Look out for your permit(s) in the post in mid-October.
If you currently hold a second residential permit and /or second visitor permit which does have a fee payable, a renewal invoice will be sent to you in September. You only need to renew a permit once you have received a renewal letter from us. Your current permit remains valid until its expiry date.
How to display your parking permits
- Stick your resident parking permit on the lower left side of your windscreen
- Hang your visitor parking permit on your rear vision mirror – remember, a visitor permit is only for vehicles parking near your home, not when travelling elsewhere
- Place your daily parking permit (from a Temporary Parking Voucher booklet) on the lower left side of your dashboard. Remember to write the current date and time on it – the permit will apply for 24 hours from then.
In the case that the vehicle does not have a windscreen, dashboard, or secure rear vision mirror, it is the responsibility of the permit holder to ensure the position of the permit is sufficiently visible to Parking Control officers. A Parking Permit not displayed as described here is considered invalid and any parking infringement notices issued may not be withdrawn.
*A replacement fee for visitor parking permits is payable to minimise misuse of a visitor permit and to cover administrative costs in replacing the permit. In addition to the replacement fee, a Statutory Declaration is required stating that the visitor permit has been misplaced or lost. If you have misplaced or lost your visitor permit, please call Customer Service on 9243 8888 for further information.
Parking permit appeal process
The Parking Permit Policy sets whether permits are available to a household, and if so how many. We have an appeals process to assess any exceptional circumstances that may warrant deviating from the Parking Permit Policy. To view the policy click here and search for Parking Permit Policy.
The appeals process allows us to re-look at your particular situation, using specified criteria. Appeals that do not address these criteria are unlikely to be successful.
If you think your personal circumstances warrant a deviation from the Parking Permit Policy, based on the following criteria, you can download our appeal form (pdf, 94KB) or contact Customer Service on 9243 8888 to discuss how to progress with an appeal.
Parking permit appeal criteria
Previous rights to parking permits, including the number and duration of time that permits were held.
Personal hardship resulting from/or in addition to the loss/withdrawal/non-eligibility of a Parking Permit.
- Physical hardship such as physical impairment, age or frailty, which would severely impact the capacity of the individual to satisfactorily function, and which would be compounded with the loss/withdrawal/non-eligibility of a Parking Permit.
- The availability of other on-street parking in the immediate vicinity and within the parking permit area of the appellant’s residence, including the potential to review said parking.
- The availability of off-street parking and existence of parking waivers for a property, which were granted as part of the planning approvals process.
- The impact of parking restrictions implemented due to construction activities.
Accessible Parking Permit
The accessible parking permits are available if you have mobility problems or a severe disability.
From 22 March 2021, our Council will be transitioning to the new APP Scheme. Our residents and organisations who require a new permit, or need to renew or replace a permit, will need to apply with the new application process.
The new APP Scheme will streamline the application process, making it easier, simpler and consistent across the state. The APP Scheme will standardise permits to better align with the Australian Disability Parking Scheme (ADPS), making sure Victorian permits are recognised across the country.
Improvements to the Scheme include:
- introduction of temporary permits for 6, 12 or 24 months,
- increased permit length, from 3 years to 5 years for individuals
- introduction of a permanent disability classification, so reassessments are not required for some people’s future permit renewals,
- a new single and secure state-wide permit design that will reduce the misuse of permits,
- the inclusion of occupational therapists as assessors, in addition to GPs, and
- Double Time (green permits) and permits for organisations will continue under the new scheme.
A person may have one accessible parking permit. Please note that holding a permit will not guarantee a parking space.
For more information on disabled parking permits, please visit the VicRoads website.
How to apply for an accessible parking permit
- Individual applicant – renewing or applying for a new permit
- Start your application online at accessibleparking.vic.gov.au
- You’ll receive an application reference number via SMS*
- Take your reference number to your GP or occupational therapist
- Your GP or occupational therapist will complete an online assessment and submit your application
- Your local council will review the application
- If your application is successful, you’ll receive your permit in the mail.
*A paper-based version of the application is available if you don’t have access to a mobile phone or the internet. Please contact our customer service centre on 9243 8888 if you require a paper form.
Organisation – renewing or applying for a new permit
- Start your application online at accessibleparking.vic.gov.au
- You’ll receive an application reference number via SMS and email
- Your local council will review the application
- If your application is successful, you’ll pick up your permit at the council.
Replacing an Existing Permit
- Start your replacement application online at accessibleparking.vic.gov.au
- You’ll receive a replacement application reference number via SMS and email
- Your local council will review the application
- If your application is successful, you’ll pick up the permit from your council.
Can I use an interstate or overseas disability parking permits in Victoria?
Yes disability parking permits from interstate and overseas are recognised in Victoria. Provided the permit is current and valid, interstate or overseas disability parking permit holders may park in reserved disability parking spaces for the specified time only, and may also park in ordinary parking bays for twice the specified time (upon payment of any initial parking fee, if applicable).
The disability parking permit needs to be displayed in the vehicle and so it is advised that overseas and interstate visitors bring their valid permits when travelling to Victoria.
Parking permit areas
Select your street to find out which parking permit area you are part of.
For residents who live on the boundary on these areas your permits apply to both sides of the street, regardless of which area is displayed.
If a street is on the boundary of another parking permit area, you are able to park on both sides of that boundary street (but not in a neighbouring municipality).
Make a credit card payment on our secure phone payments line on 1300 738 574 (open 24 hours).
Make a credit card payment on our parking payments page.
Make a cash, cheque, EFTPOS or credit card payment at the Civic Centre at 9 Kellaway Avenue, Moonee Ponds.
Attach a cheque with your parking notice and mail it to PO Box 126, Moonee Ponds VIC 3039.
All cheques must be made payable to City of Moonee Valley.
Receipts are not issued for payments made by mail, unless specifically requested.
We implement and enforce parking restrictions in the City of Moonee Valley.
Parking restrictions are implemented to:
- facilitate traffic flow
- protect residential parking
- maintain a turnover of vehicles in retail areas
- ensure safety, particularly in areas around schools
Parking fines are issued to vehicles that do not adhere to parking restrictions.
View your parking infringement
If you have received a parking infringement, you can view the infringement details including photos of your vehicle, to help you choose what action to take to resolve your infringement.
You will need to provide the infringement notice number and vehicle registration number in order to view the details. Visit our view my infringement page and follow the prompts.
Please note that only the original penalty amount will be displayed. If you received a Penalty Reminder Notice with additional costs, want to know what the outstanding costs are or if you have a question about a specific infringement we recommend you call us on 8325 1791 or email firstname.lastname@example.org.
Read our frequently asked questions (doc, 17.4KB) for assistance.
How to pay a parking fine
Please note: If you do not pay a parking fine or take any action within 28 days after the date of issue, you may incur further costs.
If you wish to nominate someone else you need to complete the Nomination Statement (pdf, 1.16MB).
How to appeal a parking fine
If you are issued with a parking fine, you can apply to have the case reviewed.
All fines can only be reviewed once, and your appeals will be reviewed on merit. For more information about appealing for parking fines, see the Infringements Act 2006.
We may consider withdrawing an infringement notice under the following circumstances:
- the driver had a medical emergency
- the vehicle has broken down
Supporting evidence is to be provided by the person or organisation that assisted you. Statutory declarations are not sufficient supporting evidence. Other unusual circumstances will be considered on merit.
The review usually takes up to 15 working days. However, it could take up to 90 days if we need more information. We will inform you of our decision in writing.
You can choose to have your case dealt with in the Magistrates' Court by notifying us in writing to the above address.
Please include the following details:
- Name, address and phone number
- Registration number
- The infringement number
- Date of offence
- A detailed explanation
- Any supporting evidence
The Appeals Officer
Parking Control and Local Laws Unit
Moonee Valley City Council
PO Box 126
Moonee Ponds 3039
- Faulty parking meters: If a faulty parking meter prevents you from making payment for parking, there must be a record of you reporting the machine as faulty. The infringement notice must be sent in with a record of the reference number issued on the date of the fault.
- Incorrectly issued notice: If a notice is, in Council’s opinion, technically incorrect it will be withdrawn.
- Extreme financial hardship: Drivers who are in a state of extreme financial hardship and have supporting documentation from a welfare agency can apply for a parking fine to be reviewed. Each case will be assessed on merit. Alternatively, you may request a payment extension from Council.
- Alternative driver: Responsibility for fines incurred by a vehicle ultimately rest with the vehicle owner. The owner must nominate the driver responsible for the vehicle within 28 days of the offence. This can be done by following the instructions on the back of the notice. The parking fine will be reissued to the nominated driver.
- Contesting the fine: Infringements must be appealed in writing to be reviewed, please use the attached form. Infringement notices can only be reviewed once. Most internal reviews will be completed within 14 days, however the process may take up to 90 days or longer if additional information is required.
The following are not considered valid reasons for the appeal of a parking fine notice
- not seeing parking sign or reading only part of sign
- not noticing sign or restriction has changed
- not having change or leaving the vehicle to get coins to put in parking meters
- running late or being in a hurry
- being delayed at an appointment
- stopping for a short time in prohibited areas, for example stopping in a ‘no stopping’ area to pick up or drop off passengers or goods or to answer a mobile phone
- running out of petrol
Parking on nature strips or footpaths
Under the Victorian Road Rules stopping and/pr parking on a nature strip and footpath is illegal.
Vehicles parked on the nature strip or footpath:
- can cause major damage to public infrastructure, both above and below the ground
- may prevent emergency personnel from accessing key infrastructure such as water, sewage, gas, telecommunications and drainage pipes
- can pose increased safety risks for pedestrians as they are less visible to oncoming cars
- restrict access for wheelchair and pram users
You can be issued with a parking fine from Police or our Parking Control Officers if you park on nature strips or footpaths.
Road width is more than 7.2m
In most cases, roads wider than 7.2 metres can accommodate parking on both sides of the road and one lane of traffic with cars travelling in both directions, giving way to each other.
Road width is 5.2m-7.2m
In most cases, roads that are between 5.2 and 7.2 metres can accommodate parking on one side of the road only and one lane of traffic with cars travelling in both directions, giving way to each other.
Road width is less that 5.2m
Roads that are narrower than 5.2 metres cannot accommodate any on street parking. There can only be one lane of traffic with cars travelling in both directions, giving way to each other.
What about narrow streets?
In a number of narrow streets, we have identified that parking on the roadway could create safety concerns and restrict access for traffic. We adopted a short term measure that allowed people in these streets to provisionally park on the nature strip whilst a consistent solution could be found.
All residents that are on these narrow streets have been notified. Unless you have been advised by us that your street is narrow, you should assume any street in Moonee Valley operates under normal Victorian Road Rules, and that parking on the nature strip is not allowed.
We have divided narrow streets into three categories based on their width. Below outlines the possible parking options available for each category (note that one-way streets are treated differently).
Parking in events area
The Melbourne Showgrounds and the Flemington Racecourse have become increasingly popular locations for both large scale events and smaller private functions. The number of events held in these venues has risen over the last few years and we expect this trend will continue in the future.
While these events are managed by the venues and overseen by the City of Melbourne, we are well aware that they have a big impact on the residents of Moonee Valley. We are working with the venues to ensure they encourage their visitors to use public transport. However, we know events put increasing pressure on traffic and parking in the local area. We want to have a robust plan in place to ensure that the limited parking available gets shared by all members of the community in a fair way.
During 'large' events (those expected to attract more than 10,000 people) residents and visitors need to display their parking permits, visitor permits or temporary parking vouchers clearly in their cars. Upcoming 'large' events can be found below.
In many streets parking restrictions only apply when there are large events taking place at the Racecourse and Showgrounds. It is during these large events that residents and visitors need to display their parking permits, visitor permits or temporary parking vouchers clearly in their cars.
If there is an event on at these venues that is not on our events list, we will only enforce unsafe and illegal parking (such as parking across a driveway/footway or on a nature strip).
Subscribe for event notifications
You can subscribe to receive resident alerts from the venues:
We also send out email notifications* when large events (those expected to attract more than 10,000 people) are being held at these venues.
* Email is a courtesy so please check the website regularly for any new event inclusions
Upcoming 'large' events calendar
Below is a list of events that will be held at Flemington Racecourse and Melbourne Showgrounds in the coming months. Please note, event details are subject to change.
Event: Supanova Comic Con & Gaming
Venue: Melbourne Showgrounds
Date: Saturday, 22 May and Sunday, 23 May 2021
Times: 10am and 6pm
Events area parking restrictions will apply during all 'large' events. Parking permits or temporary parking vouchers are required to park in events area streets on these dates.
How to find out when large events are on and when parking restrictions apply?
- If you would like to receive email notifications from us when large events are being held, please fill out the subscription form.
- Like us on Facebook or follow us on Twitter for regular updates
- Check one of the seven large signs at key locations in the events area. These alert residents and motorists when large events are happening, and therefore when ‘event’ parking restrictions apply and parking permits are required. They are located at:
- Epsom Road, north of the Racecourse Road roundabout
- Ascot Vale Road, north of the Racecourse Road roundabout
- Kent Street, east of the railway bridge
- Ascot Vale Road, south of the railway bridge
- Union Road, south of Bloomfield Road
- Epsom Road, north of Mirams Street
- Fisher Parade, north of the Maribyrnong River bridge
Parking permits in the events area
We recognise the difficulty to find parking when there is a peak in demand due to events being held at the Melbourne Showgrounds or Flemington Racecourse.
We provide special parking permit allowances above and beyond the general parking permits entitlements for people who live and work in the events area as follows:
- residents of multi-storey apartments located in the events area will be able to purchase temporary parking vouchers.
- residents of public housing accommodation located in the events area will be eligible for one resident permit and will be able to purchase temporary parking vouchers
- businesses and organisations that are based in the events area will be eligible for two event permits; these are like visitor permits but only apply on major event days
- education facilities that are based in the events area, including primary schools, secondary schools, preschools and childcare facilities, will be eligible for one event permit per permanent employee. They will also be able to purchase temporary parking vouchers.
Clearways and tow-away zones
All clearways within 20km of Melbourne became tow-away zones from 1 October 2020. The Department of Transport commenced towing away infringing vehicles from these zones on 1 December 2020. More information on clearways can be found here.
Moonee Valley City Council has no role in managing infringements in tow-away zones. All clearway management services for VicRoads in tow-away zones are provided by Nationwide Towing & Transport.
If you believe your vehicle has been towed you can check by using their registration lookup tool. This tool, as well as information on collecting vehicles and associated charges, can be found here.
What are we doing for parking in Moonee Valley?
We are working to make Moonee Valley more pleasant and safer for walkers and bike riders as well as advocating for improved public transport across our city.
However, we have also had to take some bold measures to ensure that our limited parking resources could be shared fairly by all road users. One way we are planning for growth is through our Municipal Parking Strategy and our Parking Permit Policy which can be viewed by clicking here and searching for Parking Permit Policy. The parking permit policy complements the Parking Strategy by providing more details on how to implement some of the measures adopted as part of the strategy.
We are also working progressively to upgrade more than 200 existing accessible parking bays around shops, parks and other services in Moonee Valley as part of our Accessible Parking Review and Strategy (APRS).
- Accessible Parking Review and Strategy Part 1 (pdf, 5.5MB)
- Accessible Parking Review and Strategy Part 2 (pdf, 5.1MB)
This strategy was developed as an action of our Disability Action Plan 2014-23.
Our aim is to achieve best practice and meet our commitment to ensure people with a disability have the opportunity to use and enjoy local facilities and services.
For more information about the project and process to upgrade each bay, view our fact sheet (pdf, 250KB).