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Safety and emergencies
Planning for hazards enables communities to be prepared and recover quicker when an incident occurs.
If you are in a life-threatening situation, you should always call Triple Zero (000) for police, fire or ambulance.
Upcoming Safety events and programs
Upcoming events, workshops and projects will be announced on this page and you can check the section below for more updates.
Council's role in emergencies
Council supports the Moonee Valley community to prepare for and recover from emergencies.
We work closely with community groups, emergency services, agencies, local businesses and other councils to prepare for, respond to and recover from emergencies.
Municipal Emergency Management Plan
The Moonee Valley Municipal Emergency Management Plan (pdf, 2.8MB) has been produced pursuant the Emergency Management Act 1986 and Emergency Management Legislation Act 2013. The plan addresses the prevention of, response to, and recovery from emergencies within Moonee Valley, by supporting the coordinated response to emergencies by all sections of the community.
The Municipal Emergency Management Plan has been developed by the Municipal Emergency Management Planning Committee (MEMPC).
The Moonee Valley MEMPC is a multi-agency collaboration group. The members of this committee bring organisation, industry or personal expertise to the task of developing a comprehensive emergency management plan for the municipality.
The MEMPC is responsible for municipal emergency management planning and meets on a quarterly basis.
After hours services
In an emergency situation, always dial 000.
We offer an after hour service to assist our community with the following:
When you call our After Hours Service, staff will decide whether the request requires urgent attention or can wait until the next working day (this is based on pre-determined criteria). Where doubt arises the request will be relayed as soon as possible through to the relevant service Duty Officer.
blocked roads and drains e.g. storms, road damage, accidents, equipment required
animal management service e.g. containing stray animal, injured and wandering livestock, dog attacks
local laws - burning off
health e.g. food poisoning outbreak from retail outlet or private function
Council buildings e.g. damage from storms, fire, vandalism, break-ins
trees e.g. storms.
If you have experienced the above and wish to raised it with Council after hours, call 9243 8888.
Being prepared for an emergency
Emergencies can be stressful and unexpected, and preparing for emergencies can help you to:
- be in control and make better decisions
- know and communicate your specific needs, including those of children, people with disability, health conditions
- be safe and recover quickly.
- VicEmergency website for more information on where to get advice during emergencies
- Create a watch zone on the VicEmergency App, download on App Store or Google Play
- Red Cross how to prepare for emergencies
- Create an emergency plan with Red Cross RediPlan and survival kit checklist
- Victoria State Emergency Service (VICSES) Plan and stay safe
Council has developed a resource to support Moonee Valley residents to:
- understand types of emergencies and their risks
- know what to do during emergencies; and
- make an emergency checklist
This document has been created with support from Victorian Government and Commonwealth Government under the Commonwealth- State Disaster Recovery Funding Arrangements (DRFA).
Types of emergencies
Extreme heat or heatwaves are a period of unusually hot weather that cause people to become ill from heat-stress or heatstroke – which can be fatal.
Extreme heat can also affect community infrastructure (such as power supply and public transport), and services.
For more information:
- find the latest temperatures in your area on the Bureau of Meteorology's website
- Understanding heatwaves
- People more at-risk of heat-related health problems
- Tips to protect yourself and others from extreme heat
- Signs of heat related problems
- Never leave kids in cars
- VicEmergency.
The VicEmergency app provides Victorians with access to localised emergency information and warnings for floods, heatwaves, fires, storms and much more. You can receive alerts specific to your home, work and holiday location.
Flooding can happen anywhere, at any time. Some areas of Moonee Valley are subject to riverine and flash flooding.
The Victoria State Emergency Service (SES) is the control agency for flood, storm, landslide, tsunami and earthquake emergencies.
Be prepared for a flood
The VICSES emergency preparedness booklet for flood and storm contains information on knowing what to do before, during and after a flood.
Local Flood Guides
Local Flood Guides can support communities to identify and better understand their local flood risk. understand, prepare and respond effectively to their flood risk.
There are 3 flood guides for Moonee Valley:
- Aberfeldie Local Flood Guide
- Ascot Vale Local Flood Guide
- Moonee Valley Local Flood Guide.
Municipal Flood and Storm Emergency Plan
The Moonee Valley Municipal Flood and Storm Emergency Plan assists in preparing, responding to and recovering from flood and storm events.
The plan is currently undergoing a review.
Moonee Valley Flood and Storm Emergency Plan
Maribyrnong River Flood Model
Melbourne Water has developed a new flood model to better understand current and future risk in the Maribyrnong River region.
More information, including updated flood models can be found on Melbourne Water’s website
During grass pollen season (1 October through to the end of December) people may notice an increase in asthma and hay fever. It also brings the chance of thunderstorm asthma.
For more information on thunderstorm asthma visit the Better Health website.
Get up-to-date advice on COVID-19 from the Victorian Department of Health website.
Information on influenza can be found at Better Health
Power outages can occur for many reasons. It is important to have a plan and be prepared to manage power outages.
For further information on power outages visit: the Department of Energy, Environment and Climate Action.
Maribyrnong River 2022 Flood Recovery Program
Moonee Valley City Council has received funding from Emergency Recovery Victoria to support ongoing community recovery efforts after the October 2022 Maribyrnong River flood event.
The program aims to support flood affected community through projects and events that promote community connection, capacity building and emergency preparedness to increase resilience in future emergencies.
Upcoming events, workshops and projects will be announced on this page and you can check the top of the page for more updates.
For enquires about Moonee Valley’s flood recovery program email: recovery@mvcc.vic.gov.au
More information in an emergency
If you are in a life threatening situation, you should always call Triple Zero (000) for police, fire or ambulance.
Upcoming events and programs
Upcoming events, workshops and projects will be announced on this page and you can check the section below for more updates.
Time
Tuesday, 29 July 2025 4:00pm - 6:00pm
Location
Multiple locations
-, Moonee Ponds, VIC 3039
Event Details
Create your own emergency preparedness plan at these drop-in sessions. Join us for personal and household planning sessions to help you prepare
Event Details
Join us for personal and household planning sessions to help you prepare for emergencies. Drop in anytime during these dates:
- Tuesday, 27 May, 12pm-3pm at Fairbairn Park Pavilion
- Thursday, 19 June, 9:30am-12:30pm at Avondale Heights Library and Learning Centre
- Tuesday 24 June, 4-6pm at Maribyrnong Community Centre
- Tuesday 29 July, 4-6pm at Maribyrnong Community Centre
We’ll help you to find a plan that works for you. Options during these sessions will include:
- Red Cross RediPlan
- Person-Centred Emergency Preparedness (P-CEP) plan
- Planning for NDIS participants and My Aged Care consumers
- Quick planning with the Preparing for Emergencies booklet and checklist
Staff from Moonee Valley City Council, Maribyrnong City Council and Red Cross will be there to assist. Planning resources and complimentary tea, coffee, and snacks will be provided.
Registrations are encouraged but not essential.
These sessions are part of the Flood Recovery Preparedness Program in partnership with Moonee Valley City Council, Maribyrnong City Council, the Australian Red Cross and Victorian State Emergency Service. Visit mvcc.vic.gov.au/safety or Maribyrnong Flood Recovery – Maribyrnong for more events in this program.
If you have question about the emergency preparedness series you can contact us by email: recovery@mvcc.vic.gov.au