What you need to know

What we do

We are responsible for providing a range of community services for residents and businesses within Moonee Valley. These include areas of childcare, aged and disability, libraries, animal registration, planning, street cleaning, parking management, citizenship ceremonies, garbage collection and recycling.

Our organisation

We are a local government within the north-west metropolitan area of Melbourne, Victoria, Australia, established in 1994 as the result of a merger between the City of Essendon and City of Keilor.

We provide services for the following suburbs:

  • Aberfeldie
  • Airport West
  • Avondale Heights
  • Ascot Vale
  • Essendon
  • Essendon Fields
  • Essendon North
  • Essendon West
  • Flemington
  • Keilor East
  • Moonee Ponds
  • Niddrie
  • Strathmore
  • Strathmore Heights
  • Travancore

Our service and responsibilities

We also look after community buildings, footpaths and roads, parks and gardens, bridges, drains and street furniture, environmental areas, recreation centres and sporting grounds.

The Local Government Act 1989 requires us to make particular documents available for public inspection.

The Victorian Government's Know Your Council website will provide you with even more information about the extent of local government services and how councils are performing across a range of measures compared to similar councils.

For more details on how we have performed over the past 12 months, view our Annual Report.

We are a child safe organisation

Statement of commitment:

Moonee Valley City Council is committed to providing child safety by protecting children and young people from the risk of harm or abuse when they interact with us, visit our facilities, use our services and attend our events.

Our path to child safety is based on the following commitments:

  • We want all children and young people to be safe, happy and empowered.
  • We have a zero-tolerance to child abuse.
  • We support and respect all children and young people, as well as our staff and volunteers.
  • We have actions and steps in place to protect children and young people from abuse and harm.
  • We take your concerns very seriously and will respond to them promptly.
  • If we are worried about a child’s safety we will follow through and report this to the authorities.
  • We are committed to promoting cultural safety of Aboriginal children, cultural safety of children from culturally and/or linguistically diverse backgrounds and to providing a safe environment for children with a disability.

Moonee Valley City Council (Council) is a committed Child Safe organisation. We aim to embed a culture of child safety into our practices and processes. Council embraces diversity and inclusion. Every child and young person accessing a Council service has the right to feel safe and supported. All children and young people have rights to protection from abuse.

Our Child Safe Code of Conduct applies to Council’s Councillors, employees, volunteers and anyone that we employ or engage. Everyone must uphold appropriate behaviours demonstrating a zero-tolerance towards child abuse. When we interact with children and young people as part of our work function or activity, we:

  • Keep the adult/child relationship professional at all times;
  • Respond to a child or young person appropriately considering their age, vulnerability (and within our responsibility for their care), safety and welfare;
  • As far as practicable, will not be alone with a child or young person unless there is a line of sight to other adults;
  • Will not initiate or seek to engage with children and young people who we would not normally come in contact with outside of roles and responsibilities as Council staff, Councillors, labour hire employees or contractors.

Refer to our full Code of Conduct here.

We have procedures and processes in place to keep children and young people safe. The Child Safe Standards have informed our practices which guide our ongoing work. The Commission for Children and Young People oversees implementation of and compliance with the Child Safe Standards.

Everyone that Council employs and engages has a responsibility to understand and enact their role in preventing, detecting, responding to and reporting any suspicions of child abuse to the relevant authorities.

Child safety is everyone’s responsibility.

If a child is in immediate danger contact the Police by dialling 000 (triple zero)

For immediate concerns and to report abuse contact Child Protection by dialling 1300 644 977 or 13 12 78 (after hours)

If you have concerns about the behaviour of a Moonee Valley City Council employee, volunteer or contractor, you may make a report by email: childsafe@mvcc.vic.gov.au

For further child safety information, you can contact the Commission for Children and Young People.

Council are committed to a coordinated and collaborative approach to risk management with children and families.  Where necessary, Council will share information with other authorised organisations under the Family Violence Information Sharing Scheme to assess and manage the risk of family violence.  Council’s information sharing entities will also share information to promote children’s wellbeing and safety in accordance with the Child Information Sharing Scheme.

If you are an information sharing entity and wish to make a request for information from City of Moonee Valley Council, please complete the Family Violence and Child Information Sharing request form and return to FCSinformationsharing@mvcc.vic.gov.au

Promotional photos taken of MILD childcare centre in 2018
Photo release forms are related. Also saved in TRIM at 20/34427

If you need more information you can: