What you need to know
Spotted an issue in your local area? Report it to us so we can fix it.
You can report an issue using our mobile-friendly request site or by contacting us on 9243 8888.
Please note that online requests are received and actioned during business hours only (Monday to Fridays, 8.30am to 5pm). Should your issue be urgent, please contact our After Hours Service on 9243 8888. If it's an emergency, contact the police.
To lodge a request online, choose the most appropriate request from the list below.
- Report a food sale without a permit
- Lodge an asbestos concern
- Request the collection of a discarded syringe
- Report a tobacco offence
- Report the sale of tobacco to minors
- Report a fault with street lighting
If you have any questions or would like to report something that is not on this list, please contact Citizen Services on 9243 8888 or email us.
Abandoned shopping trolleys
Shopping trolleys that are not returned to their owner are considered litter. They can be a hazard to road users and are unsightly in our streets, parks and reserves.
We encourage you to report abandoned trolleys.
Visit Trolley Tracker or free call 1800 641 497 for the following retailer's trolleys:
- Big W
- Dan Murphy's
Free call 1800 876 553 or email 1800Trolley@coles.com.au for the following retailer’s trolleys:
- 1st Choice