What you need to know


What you’ll find on this page is a listing of all of our portals and what each can be used for. Over time this space will change considerably as we merge all our portals into one simple system - the My Council Portal.

Stay tuned for what is to come!


My Council Portal

Our online requests system is currently being updated. For urgent requests please contact the out of hours hotline 9243 8888 or email council@mvcc.vic.gov.au. The system will be back online Monday, 26 October. 

Raise requests for anything from:

  • a street tree needing a trim
  • a pothole
  • dumped rubbish
  • graffiti and more!
icon mycouncil


Our original portal where you can lodge an application or pay an infringement.

Our portal for:

  • planning applications and inquiries
  • building applications
  • pool and spa registrations
  • animal registrations and more!

MVCC website

We love hearing from our community, and we want to make you apart of our voice.

This account allows you to submit:

  • a news article
  • events and programs 
  • a new entry to our new business directory