What you need to know


Our building might be closed but we are still working hard to service your needs. Customer service is still available to take your calls and emails at 03 9243 8888 and council@mvcc.vic.gov.au


Click below to visit our COVID-19 hardship and support package


For updated information about how to reduce your risk of Coronavirus visit the Department of Health and Human Services page.

"We have a tough road ahead, but things will get better. We will get through this." - Samantha Byrne, Moonee Valley Mayor

This year is not turning out how anyone could have imagined and I sincerely hope you are doing as well as possible during these difficult circumstances.

I am proud of how we have responded in the early stages of this pandemic. We acted early, shutting facilities such as libraries and playgrounds, and while some may have seen this as an overreaction, we know it’s the cities that act early and quickly that stand the best chance of combating this virus.

I have full confidence in our team and I want to thank everyone involved.

But the battle is not over. Coronavirus has, and will continue to, impact our community both physically, mentally and financially.

We need to continue reducing community transmission by following government advice.

Having a healthy Moonee Valley is our priority and we will do whatever we can to achieve that.

Due to these uncertain times, our budget will look different to other years. There are now different priorities and I ask for the community to be understanding.

I’d also like to specifically acknowledge our businesses and I look forward to the day when we can safely pay you a visit. I have no doubt Moonee Valley will rally behind you like never before.

Please look after each other and remember physical distancing doesn’t mean you need to be socially distant. There are wonderful ways to connect including online and via telephone.

If you need anything, please reach out. If we are not the direct provider of a service, we will be able to help point you in the right direction.

Samantha Byrne
Moonee Valley Mayor

What does easing of restrictions mean for you?

Check out our handy guide to let you know exactly what the easing of restrictions looks like in Moonee Valley.

Less traffic isn’t a licence to speed

It’s great to see so many Moonee Valley residents stay home to help slow the spread of the coronavirus. What isn’t so good is a spike in speeding drivers on our now quiet roads.
MICA paramedic

On the front line: Essendon MICA Flight Paramedic Ray Cornelius

This Air Ambulance paramedic knows a thing or two about saving lives. He’s got a simple message on how we can all be lifesavers.

Community rallies around Little Sister during the pandemic

The owners of the Keilor East cafe have vowed to put up a fight to keep the business going.

On the front line: Moonee Valley Environmental Health Officer Joanne Higgins

The ‘Healthies’ are some of the most important Council workers you’ve probably never heard of.

Keeping home safe

COVID-19 presents a supercharged setting for family violence, with stress high due to uncertainty around health, employment, housing and maintaining social supports.

What easing of restrictions means for Moonee Valley

Council venues re-opening

From 1 June 

  • Libraries
    All five Moonee Valley libraries (Ascot Vale, Flemington, Niddrie, Sam Merrifield, Avondale Heights) will open their doors. No more than 20 people (including staff) will be allowed in one space. Some programs, such as storytime, will continue to be held online.
  • Ascot Vale Leisure Centre pool
    The swimming pool at Ascot Vale Leisure Centre will reopen. Refer to the Ascot Vale Leisure Centre website for the latest updates.

From 26 May

  • 100 playgrounds, skateparks, BBQs and outdoor communal gym equipment will be open


  • Riverside Driving Range
    More detail can be found here.
  • Personal Training in parks
    Personal training in parks of groups with less than 10 participants has recommenced. Plus we're streamlining the permit approval process. Click here for more information on how to apply for a Personal Training permit.
  • Gatherings for weddings and funerals in parks
    Applications for weddings (up to 10 guests) and outdoor funerals (up to 30 people) have reopened. Confirmed bookings will be required to adhere to State Government and health regulations around social distancing, limited equipment and hygiene measures. Click here for more information.
  • Public tennis courts
    Our public tennis courts in parks have been reopened for general community use. This includes the courts at Bradshaw Street Reserve, Montgomery Park, Boeing Reserve, Debneys Park and Weather Station Park (Bowes Ave). We’re currently talking to Ascot Vale Tennis Club and coaches at Riverside Tennis about a staged reopening.
  • Winter community sport
    We’re working with winter sporting clubs on how to reapply for ground usage only, which will be based on already submitted winter allocations.

Read more about the easing of restrictions here.

Council Meetings

All Council meetings are being live streamed. Updates can be found on our Council Meetings page.

Off-leash dog areas

From Thursday, 21 May 2020 the off-leash dog areas in our parks and reserves will be reopened.

As you head back to the dog parks remember to keep 1.5m between yourself and others to slow the spread of coronavirus.


Kinders and childcare

  • Following advice from the Australian Health Protection Principal Committee our kindergartens and childcare services remain open.
  • To minimise risk we’re being even more vigilant with our cleaning regime including: daily bleach cleaning with a focus on touch points, stopping sensory play including sandpits, playdough and mudpits and increasing the focus on handwashing.
  • We've compiled some online resources for you to use support your child learning at home.

Council updates and closures

Council venues closed until further notice

  • Clocktower Centre
  • Incinerator Gallery
  • Flemington Community Centre
  • Niddrie Youth Hub space
  • Essendon Traffic School
  • Moonee Valley Athletics Centre
  • Civic Centre Customer Service Counter
  • The Depot reception area has been closed - the Transfer Station remains open at this stage with extra safety measures in place.
  • Neighbourhood Fitness Hubs - Avondale Heights Library exercise room
  • Queens Park Pool
  • Ascot Vale Leisure Centre
  • The Riverside mini golf and restaurant
  • Riverside Tennis and Netball courts
  • Shuter Street Occasional Care
  • All Council buildings (refer to halls, neighbourhood centres below) are closed for formal use with some exemptions for essential services & community support meetings.

We’ve cancelled the following Council-run events:

  • Citizenship ceremonies will be postponed.
  • A range of regular library, business and environment events and activities. Check out cancellations on our events page.

Waste services

Waste collections will begin from 5am across all areas and drivers will be staggering start times and rotating in line with public safety protocols.

To keep safe, our drivers won’t be leaving their trucks to move bins. So please think twice when putting your bins out and make sure they’re not behind parked vehicles. For more information and tips on putting your bin out, check out our waste and recycling page.

Please note: to minimise the handling of cash due to COVID-19, residents are asked to use EFTPOS only when visiting the Transfer Station.

Child and Maternal Health Services

  • Our Maternal and Child Health Care Centres are closed – however, appointments continue via phone and electronic consultation (zoom).
  • First Parents Groups – while the physical meeting of groups has been suspended we continue our support through phone calls and the option to participate in a group via zoom.
  • Breastfeeding program – face-to-face consultations have been replaced with phone and zoom consultations.

Visit our Maternal and Child Health page for more information.

Syringe chute

During the Pandemic lockdown, the syringe chute will only be open on:

  • Tuesdays from 9am – 4:30pm
  • Thursdays from 9am – 4:30pm

Information for businesses

The outbreak of Coronavirus is causing economic disruption in many sectors including tourism and hospitality, education, property, resources, and international supply chains. The below information is to help you navigate the latest support available to businesses.

Applications now open for business grants!

This grants program is designed to support the adaption, continuation and recovery of our local community groups and local businesses. Find out more on our grants page.

28may10:30 am12:00 pmGOV4U Update for Business10:30 am - 12:00 pm Event Type :Business

KBA’s Survive & Thrive Series of Webinars

Every Monday from 1pm - 1:45pm. FREE. Register here.

Check out the Moonee Valley Takeaway Guide!

Somewhere missing? Just click the figure in the top right-hand corner to create an account and submit your favourite takeaway restaurant in Moonee Valley.

Employer Responsibilities 

What are your duties to provide and maintain a safe and health workplace in the covid-19 environment?

Learn more in the Australian Retailers Association Employer Guide

Rent support for small businesses

We know people in small businesses across Victoria are doing it tough as a result of COVID-19 (coronavirus)

The Victorian Small Business Commission offers guidance for tenants.

Stimulus Package 

Updates on the $16.9 bn government stimulus package and how it can help including business payments, wage and apprentice subsidies and tax advice.

Read More

Food Businesses

Good hygiene and sanitation are important to avoid cross contamination. The latest advice on Covid-19 transmission through food and precautions for a health food environment. 

Read more on Vic Health

Business Victorian Hotline 

Small business enquiries can be made to 13 22 15 on dealing with COVID-19.

Further information from Small Business Victoria can also be found here:

How will Council help you deal?

  • Fast, free webinars to help you in overcoming business disruption.
  • Updates for our business community, both through the MVCC website and direct correspondence - sign up for our email updates.
  • Council will provide expanded support and guidance through the Small Business Engagement Officer hotline 9243 8866
  • Help with ‘rates payment support plans’

Contact Council

For any questions or support call 03 9243 8866 or email business@mvcc.vic.gov.au to arrange a phone consultation.

Other community information

Vic Pol update

To limit the exposure to Vic Pol members, anyone from the community planning to visit a police station that suspects they have COVID-19, prior to visiting, please ring the relevant station and also seek medical advice via the DHHS Infectious Disease Hotline on 1300 651 160.

If they are attending to report a ‘non-urgent-matter please contact the Police Assistance Line on 131 444 or report the matter online via https://www.police.vic.gov.au/palolr

Justice of the Peace have suspended coming into the Police stations. Any community members wanting documents signed/witnessed/certified etc may experience lengthy delays or have to come back at another time for Police to attend to those documents. Alternatively, they could seek out the following:

  • principal of a registered school
  • lawyer
  • medical practitioner
  • dentist
  • pharmacist
  • veterinarian
  • accountant
  • minister of religion authorised to celebrate marriages
  • bail justice
  • bank manager

Health and wellbeing

To provide continued access to essential primary health services during the COVID-19 pandemic, the Australian Government is expanding Medicare-subsidised telehealth services for all Australians.

From 30 March 2020, telehealth (video-conference) and phone consultations are being made available through health providers. This will allow doctors, nurses, midwives and allied health professionals including mental health, to provide telehealth services, encourage practices to bulk bill patients and ensure patients can still access face-to-face care.

Resources available:

LGBTIQA+ Specific information on COVID-19

The health and safety of our community during the current pandemic is our number one priority. We encourage our LGBTIQA+ communities and services to stay connected and seek support during this challenging time. Here are some places where you can get support:

  • Rainbow Health Vic tip sheet is a guide for services to provide safe and welcoming remote services to LGBTIQA+ communities. They have also produced a briefing paper on impacts and implications for LGBITQ communities and services.
  • With Respect has a list of supports and services for LGBTIQA+ communities that may be experiencing Family Violence through COVID-19 – see the webpage.
  • Broadtree Foundation is offering grants to LGBTIQA+ organisations and groups impacted by COVID-19 – see Broadtree Foundation.
  • Thorne Harbour Health – has a specific page on COVID-19 updates.
  • Most GP Clinics and health services are now offering telehealth services. We encourage community members to continue their regular check-ups and seek support where they can.
  • COVID-19 and safe binding info sheets can be accessed here.
  • Physical distancing can be very isolating – seek help if you need it. We encourage you to stay socially connected. Pick up the phone, invite friends to a video chat. We encourage you to contact QLife to talk through some of the challenges you are facing.

This list will be updated when further resources and material are released. Please get in touch with us at community@mvcc.vic.gov.au if you have a recommendation or feedback.

Information for young people

What we are still doing

Valley Youth programs and events are still running, although a little differently to usual. Check out their website and calendar of what's on.

Has your work been impacted by COVID-19 measures? Find out more about which payments apply to you

No expense for consultations with doctors, psychologists or psychiatrists over the phone

Looking for a service to support young people?

Here is the Valley Youth directory