Accessible Moonee Valley

We are committed to a more inclusive and accessible city, where everyone can access everything and feel empowered to do so.

Download the free screen reader app from NV Access

The Australian made NVDA screen reader app is free to download, doesn't need internet access to use and is available in multiple languages.

Disability Action Plan

Djanga-nganyin nharrag-ayl* Our Identity is Powerful: Inclusive Moonee Valley DAP 2024-2025

Council's Disability Action Plan assists our work towards greater inclusion of people with disabilities, in line with the Fair Action Plan. The 2-year plan has 32 actions that span many areas of Council's service provision to our community.

Council regularly convenes a group of local people with living experience of disability to guide us in the delivery of our Disability Action Plan. To learn more visit the Disability Advisory Committee.

*Djanga-nganyin nharrag-ayl is pronounced Janga Nun-yon Nar-ruh guy-yil.

Colourful artwork with text in white reading Djanga-nganyin nharrag-ayl Our Identity is Powerful: Inclusive Moonee Valley Disability Action Plan 2024-2025

Disability Action Plan 2024-2025 update

We are working towards empowering everyone in our community to actively participate in civic life. We are committed to removing the barriers that prevent those living with disability, neurodivergent people and carers from participating in the community in the way that works best for them.

Here are some recent achievements and updates on the progress of Djanga-nganyin nharrag-ayl: Our Identity is Powerful: Inclusive Moonee Valley - Disability Action Plan 2024-2025.

Infographic of achievements. Text reads more accessible parking bays, new complaints system, automatic sliding doors at AVLC, lift installation at Incinerator Gallery
Highlights for accessibility 2024

Progress on the Disability Action Plan 2024-2025

Action On track Complete
Progress and report on the upgrade of Accessible Parking spaces across the municipality as identified in the Accessible Parking Review and Strategy (2015)
Review the process for Council to receive feedback on accessibility concerns from community
Build the capacity of Family and Children's Services staff knowledge around inclusion, inclusion resources and referral pathways
Scope and build a business case for the installation of automatic doors with sensor access to existing accessible change rooms at Ascot Vale Leisure Centre
Scope and build a business case for the installation of mobile pool hoists to provide an accessible entry to warm water pools/spa at Ascot Vale Leisure Centre and Keilor East Leisure Centre
Investigate the design and development of an interactive public-facing access map

Accessing services and support

We offer a range of community services, inclusion opportunities and support options for people with a disability who are not eligible for the NDIS.

Older and younger person

Accessing the community

Around our city are facilities that help to make it easier for those living with a disability.

Puckle Street

Disability Advisory Committee

The Moonee Valley Disability Advisory Committee (DAC) provides us with a forum to consult with community members who live, work and volunteer in the local community, and seek specialist advice around disability.

The DAC is comprised of a selection of people with disabilities, their family or carers, who represent a cross section of the local community and reside in different geographic locations across Moonee Valley. Local service organisations also participate in the DAC.

Learn more about the committee on the YourSay DAC page.

Contact Council to provide feedback about accessibility in Moonee Valley.

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Accessing transport

If you or someone you care for has a disability and needs help to get around, there is support available for our public transport system including train, trams and bus services, ride share services and community transport services.

Melbourne tram

Accessing attractions and accommodation

Clocktower Exterior 013 small

Accessing business

YouMeUs has been developed as an easy and effective way to deliver FREE training to staff and volunteers on enhancing inclusive practices and culture.

A series of short videos have been developed for businesses to learn how they can adapt and attract more customers with a disability, focusing on Access, Attitude, Communication and Rights.

Learn more about YouMeUs and access the training videos .

Accessible Business Web

Accessing sport and recreation

Moonee Valley has lots of great sports and recreational opportunities for everyone.

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Accessing housing

Use these resources to help you choose a home that is right for you.

Blue sky above a suburban street

Make your event accessible

Making events and activities accessible for everyone is a fundamental step to building an inclusive community.

Our Include Everyone Guide (pdf, 174KB) and accessible word version (docx, 28KB) has tips and ideas to ensure that people with a disability can fully participate in activities and events in Moonee Valley.

For downloadable versions of disability access symbols visit the Graphic Artists Guild website .