Having a clean, safe, and private place to go to the toilet is a basic human right. Council is responsible for providing public toilets in Moonee Valley.
Our Public Toilet Strategy 2024 (PDF, 1.5MB) outlines the vision, design, accessibility and future plans for managing public toilets in Moonee Valley, including a service hierarchy. Find out more about this Strategy by visiting our Public Toilets consultation page Public Toilets in Moonee Valley | Your Say Moonee Valley .
How to find a public toilet in Moonee Valley
To find a public toilet in Moonee Valley, visit the National Public Toilet Map .
Council provides information about toilet facility, including:
- the location (including a map)
- opening hours
- and accessibility features of public toilets (including where to locate an accessible toilet).
Changing Places facilities
The National Public Toilet Map includes information on where to find a Changing Places facility.
Changing Places toilets are larger than standard accessible toilets. These facilities provide people with disability and high support needs access to suitable, safe, and private bathroom facilities. To find out more please visit Changing Places .
Getting a Master Locksmith Access Key (MLAK) for the Changing Places facilities
The Master Locksmiths Access Key (MLAK) system is a Master Locksmiths initiative that allows people with disability 24/7 access to dedicated public facilities. To find out if you are eligible and how to get a MLAK visit Master Locksmiths Association of Australasia Limited - MLAK .
Reporting a concern about one of Council’s public toilets
Spotted an issue with one of our public toilets? Report it to us so we can fix it. You can log concerns about public toilets including:
- cleanliness
- maintenance
- lighting
- and more
To report an issue, you can use our mobile-friendly request webpage or contact us on 9243 8888 during Council’s telephone business hours between 8.30am and 5pm, Monday to Friday.
If you require urgent assistance outside of our operating hours, please call 9243 8888 to reach our after-hours emergency hotline.