What you need to know
Please register as a user for the portal 48 hours prior to making a submission.
Planning permit application
Our planning application process is fully digital. First you need to register as a user on our eServices website.
For large companies, we recommend using a single generic email address, login and password, so all your applications can be accessed from one place.
All plans and reports that form part of an application, including personal information, are available online during the application process. If a permit is issued, the permit and stamped plans are published online. Residents who may be affected by an application will receive a notice by post.
Vicsmart applications
Planning permit applications to carry out minor building and works in a Commercial Zone are covered through VicSmart.
All the application requirements must be met for VicSmart applications to be processed.
If you do not meet VicSmart application requirements, the application will not be processed within 10 business days.
Amend a planning permit (Section 72 amendment)
You need to register an account before submitting a Section 72 application online. Once you have registered, you can submit your application to amend a planning permit.
Amend an existing planning permit:
You can apply to amend your planning permit if you need to amend:
- the conditions of a planning permit
- the use or development for which the planning permit was issued
- approved plans.
Please read the conditions on your planning permit, including expiry date, to make sure you can amend it. To amend the expiry date of your permit, see the section on extending the time on a planning permit.
Planning application timeframes
We know applicants are often under time and financial pressures, so we do our best to process applications as efficiently as possible.
However, there are strict processes that must occur during the assessment. It is important that applicants understand the process and the potential time that it can take to reach a decision.
State legislation stipulates that applicants can refer an application to VCAT if we fail to decide within 60 days.
If you are asked to provide further information, it is 60 days from the date all the relevant information is received and any advertising requirements are met.
Realistically, depending on the size and detail of the proposed works, it can take anywhere from 4 weeks for small applications to much longer for large-scale applications. The more steps needed to pass through the assessment process, the longer a decision is likely to take.