What you need to know
Find information about parking permits, fines and what we are doing for parking in Moonee Valley.
Parking permits
All Residential Parking Permits will expire on 31 October, 2024. Parking permits are valid from 1 November to 31 October each year, excluding Temporary Parking Vouchers which do not expire.
If you currently hold a permit without a fee:
- permits without a fee (usually your first permit), will automatically be renewed and posted to your mailing address
- you don’t need to do anything to renew these permits, unless you need to complete a Change of Vehicle Form (PDF, 150KB).
If you currently hold a permit with a fee:
- permit with fees (usually an additional permit), will have had a renewal invoice sent to you in the post by the mid-August 2024
- if you no longer wish to renew the permit, please send an email to let us know at council@mvcc.vic.gov.au
- if you didn’t receive your renewal invoice or lost it, please give us a call on 9243 8888.
If you do not receive your new permits by the first week of November 2024, please advise our Customer Service team on 9243 8888.
Resident and visitor
Resident and/or visitor parking permits allow you to ignore most time limits or 'Permit Zone' restrictions near your home and within your permit area (refer to map below).
Note that some signs may state 'Permits do not apply' or explicitly state they are for a specific use (e.g. a Permit Zone for a CarShare company). Your parking permit does not apply in these spaces.
Residential Parking Permit Application Form (PDF, 276KB)
Resident permits are non-transferrable. They are valid only for the vehicle they were issued for. If you are eligible for a visitor permit, you may use that for your vehicle or allocate it to any driver who is visiting your property.
A visitor permit is valid for use by the residents or any person visiting them. They remain the responsibility of the parking permit holder, who resides at the local address.
Having a permit does not allow residents to park in areas such as clearways, no stopping, loading or working zones, disabled parking bays, off-street car parks and bus stops.
Having a parking permit generally does not allow users to park in strip shopping centres either - check for 'Permits do not apply' on the sign. Users cannot stop or park on nature strips or footpaths, nor across driveways, even it is their own.
A permit does not guarantee a parking space.
Event
Event parking permits are only available to businesses within the Event Area surrounding the Royal Melbourne Showgrounds and Flemington Racecourse.
Event Parking Permit Application Form (PDF, 423KB)
Businesses within that area may apply for up to two event parking permits, which are similar to visitor permits but only apply on days when additional parking restrictions are in place due to major events at the Showgrounds or Racecourse.
Temporary parking vouchers
A temporary parking voucher consists of 10 daily parking permits, which can be used on any day of your choice. They do not expire at the end of each year.
Temporary parking voucher application form (PDF, 201KB)
Each daily parking permit can only be used once, for a 24-hour period. In order for the daily parking permit to be valid, the date (including the year) and start time must be written on it.
People who are eligible to apply for temporary parking vouchers will be able to purchase one voucher (containing 10 tickets) every quarter from our Civic Centre (i.e. 1 January to 31 March, 1 April to 30 June, 1 July to 30 September, 1 October to 31 December).
Accessible permit
Accessible Parking Permits are available if you have mobility problems or a severe disability. Find out more information on these permits and details on the application process.
An accessible parking permit does not allow for parking in a Permit Zone. Residents who have a disabled parking permit and live in a street with parking restrictions might also wish to apply for a resident or visitor parking permit if they are eligible to do so.
Businesses and organisations that are based in the Events area surrounding the Royal Melbourne Showgrounds and the Flemington Racecourse are eligible for 2 event permits. These are like visitor permits, but only apply on major event days.
Education facilities that are based in the events area, including primary schools, secondary schools, preschools and childcare facilities are eligible for one event permit per permanent employee as of 1 November 2014. They are also able to purchase temporary parking vouchers.
Staff outside the events area are generally not able to obtain parking permits, and especially not for the purpose of long-term parking near their place of work. If you believe you may warrant an exemption (e.g. you primarily provide health services at residents' homes) please see the How to appeal a permit section below.
Our Municipal Parking Strategy describes what types of households are eligible for parking permits, and how many. The eligibility of most properties can be seen in this table of permit entitlements (pdf, 308KB).
The allocation of parking permits depends on a combination of the following criteria:
- the type of dwelling that the residents live in (e.g. house, townhouse, multi-dwelling development)
- for a house, whether it has a driveway
- for a house or townhouse, whether it is on a site that has been developed to a higher density since 1 January 2006. This is determined by whether the number of rates notices issued to that site has increased since 1 January 2006
- the location of the dwelling: for example, is it in a principal or major activity centre, or in the area surrounding the Melbourne Showgrounds and Flemington Racecourse (known as the events area).
Eligible residents
Resident parking permits are issued to the people who live in a dwelling. They are not dependent on if you are renting or if you own the property.
If you are unsure of your eligibility for permits, please contact our Customer Service team on 9243 8888. You will need to show appropriate proof of residency such as a rental agreement or a water/gas/electricity bill.
Eligible vehicles
A permit is only available for passenger vehicles. This means that permits cannot be issued for commercial vehicles greater than 6 metres in length or 4.5 tonnes in weight, trailers, boats, caravans and unregistered vehicles.
Residents who have a boat/caravan/trailer that they cannot park off street may need to find a parking space in an unrestricted area in a nearby street. They should remember to park safely and allow sufficient room for traffic to flow freely. The Victorian Road Rules stipulate that vehicles must leave 3 metres of road clearance for traffic to pass, which is particularly important in narrow streets. Also bear in mind that parking on the nature strip or on footpaths is illegal – all wheels must be on the road.
Company vehicles
If you use a company vehicle as your main mode of transport, you can get a parking permit if your dwelling is eligible. You will need to provide proof that you are the person in charge of the vehicle. This could be in a letter from your company director on the company letterhead. The letter will need to state that you are an employee of the organisation, that you are granted usage of the company vehicle and that the car will be parked at your personal residential address. The letter should state the registration number of the car and your home address.
Residents who live in a house (per our definition) with a driveway to a road, regardless of whether it was historically used for parking or not, are eligible for one less permit.
Property owners may choose to permanently block access to off-street parking spaces on their property. However, the Victorian Road rules stipulate that no vehicle, not even the property owner's can be parked across a private driveway.
In order to qualify for an additional parking permit, the property owner will have to reinstate the kerb and channel, remove the vehicle crossing, reinstate the nature strip and footpath, and not use that location to access the property.
The number of parking permits you are eligible for will depend on whether your dwelling is on a site that has been developed to a higher density on or since 1 January 2006.
Residents who live in townhouses where housing density has not increased since 1 January 2006 are eligible for a maximum of one parking permit, which can either be a Resident Permit or a Visitor Permit.
Residents who live in subdivisions where housing density has increased since 1 January 2006 are not eligible for any parking permit.
All residents who live in stand-alone dwellings are eligible to purchase Temporary Parking Vouchers.
As of 1 November 2013, people who live in a residence above or at the rear of a shop not located within a major or principal activity centre are eligible for a maximum of one residential permit, which can either be a Resident Permit or a Visitor Permit.
Those residents are also eligible to purchase Temporary Parking Vouchers.
People who live in a residence above or at the rear of a shop located within a major or principal activity centre are not eligible for any parking permits. Note however that residents in this type of dwelling who held any parking permits as of 28 May 2013 are entitled to retain that number of Resident Permits, and that number of Visitor Permits.
As with ‘grandfathered’ houses, any choice not to take up these continued rights will see their future allocation reduced accordingly. Note, however, that the number of Resident Permits and Visitor Permits are in this case grandfathered separately. If the household chooses not to take up any permits, or moves out, the rights to permits will revert to the normal amount for a shoptop within an activity centre (i.e. no permits, but Temporary Parking Vouchers may be purchased).
If you live in a multi-dwelling outside of the Events Area surrounding the Melbourne Showgrounds and Flemington Racecourse, then you are not entitled to any parking permit. You may need to use any off-street parking provided as part of your development.
Residents of multi-dwellings in the area around the Melbourne Showgrounds and Flemington Racecourse are able to purchase Temporary Parking Vouchers.
Accessible parking permits are available if you have mobility problems or a severe disability.
The Accessible Parking Permit (APP) Scheme standardises permits to better align with the Australian Disability Parking Scheme (ADPS), making sure Victorian permits are recognised across the country.
Improvements to the Scheme include:
- introduction of temporary permits for 6, 12 or 24 months
- increased permit length, from 3 years to 5 years for individuals
- introduction of a permanent disability classification, so reassessments are not required for some people’s future permit renewals
- a new single and secure state-wide permit design that will reduce the misuse of permits
- the inclusion of occupational therapists as assessors, in addition to GPs, and
- Double Time (green permits) and permits for organisations will continue under the scheme.
A person may have one accessible parking permit. Please note that holding a permit will not guarantee a parking space.
For more information on accessible parking permits, visit the Transport Victoria website.
An accessible parking permit does not allow for parking in a permit zone. Residents who have a disabled parking permit and live in a street with parking restrictions might also wish to apply for a residential parking permit (i.e. Resident Permit or Visitor Permit) if they are eligible to do so.
However, an accessible parking permit does allow a vehicle to park twice as long as any time limit shown on a sign.
If you have recently moved to Moonee Valley and think you might be eligible for a permit or temporary parking voucher, please fill out the relevant application form below, or contact us on 9243 8888.
- Residential Parking Permit Application Form (PDF, 276KB)
- Event Parking Permit Application Form (PDF, 423KB)
- Temporary parking voucher application form (docx, 201KB)
You will need to provide appropriate proof of residency and proof of vehicle ownership.
If your vehicle details have changed, you will need to complete a Change of Vehicle Form (PDF, 150KB) and return it to Council, along with your previous parking permit and proof of vehicle ownership that shows your address.
The completed form and required documents of proof can be submitted to us by:
- Post: PO Box 126, Moonee Ponds VIC 3039
- Email: council@mvcc.vic.gov.au
Parking permits are now issued for an area rather than just one street, which means that permit holders have more options to find a space. These areas are indicated on your permits and on parking signs in the street.
Find out what parking permits you are eligible for.
Most parking permits are free of charge. A $70.00 fee ($37.00 for pensioners) applies for the second 2024/25 Resident Parking Permit. This fee is being implemented to help manage on-street parking more effectively and encourage greater use of public and sustainable transport.
A $95.50 fee ($48.50 for pensioners) applies for the second visitor permit.
Please note, not all properties have access to parking permits: in particular, most businesses, flats, and properties subdivided after 2005 cannot obtain parking permits. However, some of those properties can purchase ‘temporary parking vouchers’ for use on a limited number of days of the year.
If you have any queries on the availability of parking permits or want to check what permits the property has access to, please contact us on 9243 8888 or email council@mvcc.vic.gov.au.
| Permit type | Fee | Fee (pensioner concession) |
|---|---|---|
| First resident permit | $0 | $0 |
| Second resident permit | $70.00 | $37.00 |
| First visitor permit | $0 | $0 |
| Second visitor permit | $95.50 | $48.50 |
| Temporary parking vouchers (10 x daily parking permits) | $33.00 | $16.00 |
| Replacement fee (visitor permits) | $86.50 | $86.50 |
Renewing or applying for a new permit as an individual
- Start your application online at accessibleparking.vic.gov.au
- You’ll receive an application reference number via SMS*
- Take your reference number to your GP or occupational therapist
- Your GP or occupational therapist will complete an online assessment and submit your application
- Your local council will review the application
- If your application is successful, you’ll receive your permit in the mail.
*A paper-based version of the application is available if you don’t have access to a mobile phone or the internet. Please contact our customer service centre on 9243 8888 if you require a paper form.
Renewing or applying for a new permit as an organisation
- Start your application online at accessibleparking.vic.gov.au
- You’ll receive an application reference number via SMS and email
- Your local council will review the application
- If your application is successful, you’ll pick up your permit at the council.
Replacing an existing permit
- Start your replacement application online at accessibleparking.vic.gov.au
- You’ll receive a replacement application reference number via SMS and email
- Your local council will review the application
- If your application is successful, you’ll pick up the permit from your council.
Resident
Stick your resident parking permit on the lower left side of your windscreen, near the vehicle registration sticker. This sticker should stay in place for the duration of the permit validity.
Visitor
Hang your visitor parking permit on your rear vision mirror – remember, a visitor permit is only for vehicles parking near your home, not when travelling elsewhere.
Daily
Place your daily parking permit (from a Temporary Parking Voucher booklet) on the lower left side of your dashboard. Remember to write the current date and time on it – the permit will apply for 24 hours from then.
In the case that the vehicle does not have a windscreen, dashboard, or secure rear vision mirror, it is the responsibility of the permit holder to ensure the position of the permit is sufficiently visible to Parking Control officers. A parking permit not displayed as described here is considered invalid and any parking infringement notices issued may not be withdrawn.
If you need to replace a resident permit, please contact the Civic Centre and we will issue you with a new one.
Misplaced visitor permits will be replaced at a fee of $86.50. The permit holder will need to present a statutory declaration outlining the circumstances of the loss. The misplaced visitor permit will be cancelled and invalidated. Should a vehicle be found displaying a cancelled permit, a parking infringement notice could be issued.
The Parking Permit Policy explains whether permits are available to a household, and if so how many. We have an appeals process to assess any exceptional circumstances that may warrant deviating from the Parking Permit Policy. Download the Parking Permit Policy (PDF).
The appeals process allows us to re-look at your particular situation, using specified criteria. Appeals that do not address these criteria are unlikely to be successful.
If you think your personal circumstances warrant a deviation from the Parking Permit Policy, based on the following criteria, you can download our appeal form (pdf, 94KB) or contact Customer Service on 9243 8888 to discuss how to progress with an appeal.
Parking permit appeal criteria
-
Previous rights to parking permits, including the number and duration of time that permits were held.
-
Personal hardship resulting from/or in addition to the loss/withdrawal/non-eligibility of a parking permit.
- Physical hardship such as physical impairment, age or frailty, which would severely impact the capacity of the individual to satisfactorily function, and which would be compounded with the loss/withdrawal/non-eligibility of a parking permit.
- The availability of other on-street parking in the immediate vicinity and within the parking permit area of the appellant’s residence, including the potential to review said parking.
- The availability of off-street parking and existence of parking waivers for a property, which were granted as part of the planning approvals process.
- The impact of parking restrictions implemented due to construction activities.
Select your street to find out which parking permit area you are part of.
For residents who live on the boundary on these areas your permits apply to both sides of the street, regardless of which area is displayed.
If a street is on the boundary of another parking permit area, you are able to park on both sides of that boundary street (but not in a neighbouring municipality).
Parking fines
Please note: If you do not pay a parking fine or take any action within 28 days after the date of issue, you may incur further costs.
If you wish to nominate someone else please complete the Nomination Statement (pdf, 1.16MB).
Phone: Make a credit card payment on our secure phone payments line on 1300 738 574 (open 24 hours).
Online: Make a credit card payment on our parking fines page.
In-person: Make a cash, cheque, EFTPOS or credit card payment at the Civic Centre at 9 Kellaway Avenue, Moonee Ponds.
Mail: Attach a cheque with your parking notice and mail it to PO Box 126, Moonee Ponds, VIC 3039.
All cheques must be made payable to City of Moonee Valley.
Receipts are not issued for payments made by mail, unless specifically requested.
If you have received a parking ticket, you can view the infringement details including photos of your vehicle, to help you choose what action to take to resolve your infringement.
You will need to provide the infringement number and vehicle registration number in order to view the details. Visit our view my infringement page and follow the prompts.
Please note that only the original penalty amount will be displayed. If you received a Penalty Reminder Notice with additional costs, want to know what the outstanding costs are or if you have a question about a specific infringement we recommend you call us on 8325 1791 or email council@mvcc.vic.gov.au.
Note: you cannot view photos if you received a parking infringement by mail. You can appeal your fine to request details.
If you are issued with a fine, you can apply to have the case reviewed.
All fines can only be reviewed once, and your appeals will be reviewed on merit. For more information about appealing fines, see the Infringements Act 2006.
Your infringement will be put on hold while a review is undertaken and you will be advised of the outcome.
If you are unable to submit your application online, you may send an email to council@mvcc.vic.gov.au or a letter by post to:
Moonee Valley City Council
Attention: Appeals
PO Box 126
Moonee Ponds VIC 3039
Your appeal can be reviewed for one of the following reasons:
Contrary to law
You believe you didn't commit an offence, or the infringement is unlawful.
Example: You were booked for wrong offence location – Provide proof of when and where the vehicle was parked.
Exceptional circumstances
There were unforeseen and verifiable circumstances outside of your control that could excuse your conduct.
Example: Emergency services blocked off the road and you were unable to get to your vehicle – Provide police report with your appeal.
Mistaken identity
You believe the fine was issued to the incorrect person, company, or vehicle.
Example: The wrong registration number was on the infringement – Provide proof of registration with appeal.
Special circumstances
These circumstances are very specific. You should only select this reason if you committed the offence and can show that:
- at the time of the offence any of these circumstances applied. You:
- had a mental or intellectual disability, disorder, disease or illness
- had a serious addiction to drugs, alcohol or a volatile substance
- were homeless
- were a victim of family violence, or
- you cannot deal with your fines because of severe disabling long-term circumstances. The circumstances did not have to exist at the time of the offence.
You will need to provide evidence from a qualified practitioner or agency to support your application. For more information on what is required and how to apply, see Special Circumstances.
Family Violence Scheme
The Family Violence Scheme is an option to help victim survivors deal with fines, if there is a link between the family violence and their fines.
Visit Family Violence Scheme for more information and assistance.
Person unaware
You didn't receive the original infringement notice because you changed address, have an overseas address were away from your address, or mail was stolen from your address, around the time you incurred the fine. – provide proof of your notification of change of address to VicRoads.
The original penalty amount is still payable under this request.
Other factors
Faulty parking meters: If a faulty parking meter prevents you from making payment for parking, there must be a record of you reporting the machine as faulty. The infringement notice must be sent in with a record of the reference number issued on the date of the fault.
The following are not considered valid reasons for withdrawing a fine:
- not being aware of the road rules
- being new to, or unfamiliar with the area
- poor visibility due to weather
- parking in a permit zone without a permit or parking in the wrong permit zone
- being unable to leave work to move your vehicle
- not seeing parking sign or reading only part of a sign
- not noticing a sign or that parking restrictions have changed
- not having change or leaving the vehicle to get coins to put in parking meters
- running late or being in a hurry
- being delayed at an appointment
- stopping for a short time in prohibited areas, for example, stopping in a ‘no stopping’ area to pick up or drop off passengers or goods or to answer a mobile phone
- running out of petrol.
Reasons we cannot review your appeal:
- if the infringement has been lodged with Fines Victoria - an internal review with Moonee Valley City Council is no longer available, or
- if you are appealing on someone's behalf without appropriate authorisation, or
- if legal proceedings have begun.
Possible internal review outcomes
After reviewing your circumstances and accompanying documents, the authorised officer overseeing the internal review may take any of the following actions:
- confirm the decision to issue the infringement notice
- withdraw the infringement notice
- withdraw the infringement notice and issue an official warning
- withdraw the infringement notice and refer the matter to Court
- waive all or any prescribed costs
- approve a payment plan or extension
- any combination of these actions.
Process
Under current legislation, Council has up to 90 days to reply to your appeal correspondence once it is submitted.
When an appeal is received, the matter is placed on a “hold status” please note do not submit another application or make payment until you receive a written outcome or further notification from Council.
If you were not the driver of the vehicle at the time of the parking offence, you can apply to nominate the driver. If your nomination is successful, the fine will be sent to the person you nominated.
If you are unable to submit your application online, you may send an email to council@mvcc.vic.gov.au or a letter by post to:
Alternatively, you may download a Nomination Statement(PDF, 33KB) and send it by email to council@mvcc.vic.gov.au or by post to:
Moonee Valley City Council
Attention: Appeals team
PO Box 126
Moonee Ponds VIC 3039
You can apply for:
• an extension of time to pay your fine with Council
• a payment instalment plan with Fines Victoria
If you are unable to submit your application online, you may send an email to council@mvcc.vic.gov.au or a letter by post to:
Moonee Valley City Council
Attention: Appeals team
PO Box 126
Moonee Ponds VIC 3039
You may elect to have the matter heard in the Magistrates Court, or the Children's Court if applicable. For parking offences, only the registered owner of the vehicle or the nominated driver may request Court. This request must be submitted to Council in writing.
Council will notify you that your Court request has been received and processed, and that proceedings will commence at the Magistrates Court, Broadmeadows. Following this, the matter will be referred to the Court and you will receive a Charge Sheet and documentation confirming your Court date.
Additional costs may be incurred if the matter is referred to Court.
If you are unable to submit your application online, you may send an email to council@mvcc.vic.gov.au or a letter by post to:
Moonee Valley City Council
Attention: Appeals team
PO Box 126
Moonee Ponds VIC 3039
Events
The Melbourne Showgrounds and the Flemington Racecourse have become increasingly popular locations for both large scale events and smaller private functions. The number of events held in these venues has risen over the last few years and we expect this trend will continue in the future.
While these events are managed by the venues and overseen by the City of Melbourne, we are well aware that they have a big impact on the residents of Moonee Valley. We are working with the venues to ensure they encourage their visitors to use public transport. However, we know events put increasing pressure on traffic and parking in the local area. We want to have a robust plan in place to ensure that the limited parking available gets shared by all members of the community in a fair way.
During 'major' events (those generally expected to attract more than 10,000 people) residents and visitors need to display their parking permits, visitor permits or temporary parking vouchers clearly in their cars.
Information for upcoming major events that will be held in Moonee Valley, Flemington Racecourse and Melbourne Showgrounds in the coming months can be found on our Major Events page.
You can subscribe to receive resident alerts from the venues:
We send out email notifications* when major events (those generally expected to attract more than 10,000 people) are being held at these venues.
Major Events Parking
Parking
We are working to make Moonee Valley more pleasant and safer for walkers and bike riders as well as advocating for improved public transport across our city.
However, we have also had to take some bold measures to ensure that our limited parking resources could be shared fairly by all road users. One way we are planning for growth is through our Municipal Parking Strategy and our Parking Permit Policy. The parking permit policy complements the Parking Strategy by providing more details on how to implement some of the measures adopted as part of the strategy.
We are also working progressively to upgrade more than 200 existing accessible parking bays around shops, parks and other services in Moonee Valley as part of our Accessible Parking Review and Strategy (APRS).
- Accessible Parking Review and Strategy Part 1 (pdf, 5.5MB)
- Accessible Parking Review and Strategy Part 2 (pdf, 5.1MB)
This strategy was developed as an action of our Disability Action Plan 2014-23.
Our aim is to achieve best practice and meet our commitment to ensure people with a disability have the opportunity to use and enjoy local facilities and services.
For more information about the project and process to upgrade each bay, view our fact sheet (pdf, 250KB).
Did you know we have been installing sensors to help you see the available parking in your area?
Sensors allow us to monitor the availability of parking spaces, collect useful data about parking trends, and assist our Parking Control officers to ensure parking restrictions in your street are followed.
As we move towards being a 'smart city’ we are taking the opportunity to provide remote parking availability via a parking app. You can download the ‘Park Moonee Valley’ app for free on Google Play Store (Android) and Apple iTunes (iPhone/iPad) by clicking the buttons below. Download instructions for the app
The Park Moonee Valley app can help you find available parking spots. You cannot use the app to make payments for parking permits or fines.
The demand for parking permits is already greater than the number of parking spaces available in some parts of our city and our population in Moonee Valley and surrounding areas will continue to increase.
We encourage you to use our available parking supply in the most efficient way, and to think about the best way to travel.
Following a Council resolution on Tuesday, 26 March 2019 we will not be continuing with a trial of paid parking in Moonee Valley.
We will continue to look at ways to free up parking spaces and ease parking pressure throughout the municipality.
The existing paid parking in Alexandra Avenue will remain unchanged.
The demand for parking permits is already greater than the number of parking spaces available in some parts of our city, yet our population and that around Moonee Valley will continue to increase.
We encourage our community to use our available parking supply in the most efficient way, and to think about the way they travel.