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What you need to know

Moonee Valley Flooding Updates 2022

For flood-related emergency assistance, call the Victorian State Emergency Service (VICSES) on 132 500.  In a life-threatening emergency, call Triple Zero (000).

Latest updates

For the latest information and warnings for Victoria, visit:

The Victorian State Emergency Service (VICSES) is the lead control agency for flooding in Victoria.

Who to contact

Contact Victoria State Emergency Service (SES) for:

  • Fallen trees cause structural damage to buildings or vehicles
  • Significant roof leak
  • A tree or large branch has fallen and is preventing you from entering or leaving your home
  • Your property is flooded or about to flood.

Call VICSES on 132 500 or visit www.ses.vic.gov.au

Contact Council for:

  • Blocked street drains
  • Flooded streets or roads
  • Fallen trees or branches on council property

Please report via our online portal to help free up our phone lines or call 03 9243 8888.

National Relay Service (NRS)
People who are deaf or have a hearing or speech impairment with phone users can use the NRS to connect with emergency services.

Community Recovery Committee

Moonee Valley City Council was successful in securing a grant from Emergency Recovery Victoria to fund recovery activities to support community, sporting clubs, community groups and businesses that were affected by the October 2022 flood event.

To ensure that the activities delivered meet the needs of affected community, we have formed a Community Recovery Committee to co-design the recovery activity plan. Recovery activities include community connection events, community meetings, workshops and training opportunities, community services support drop-in sessions and more.

Further information

Visit our YourSay page to find out more about the committee.

Melbourne Water flood review

The final report of the Independent Panel led by Melbourne Water into the Maribyrnong River flood that occurred in October 2022 was published on 19 April 2024. The flood review considered the causes and contributors to the flooding of the Maribyrnong River catchment, including the Flemington Racecourse wall.

The new Maribyrnong River Flood Model is now available, and includes the 2024 and 2100 flood extent scenarios. You can register to attend a community session on flood education to be held on Wednesday, 26 June 2024 from 4pm at the Riverside Kitchen and Bar, Ascot Vale.

Further Information 

Visit the Melbourne Water website for further details - Maribyrnong Flood review | Melbourne Water.

Relief and Recovery

Emergency Relief Services

The Victorian Emergency Relief Assistance Payment
Emergency financial assistance is available for community members whose homes have been impacted by the floods in Victoria to help them to meet their relief needs. If you are eligible, the money can be electronically transferred to your preferred bank account.

Emergency Recovery Victoria
Can refer you to a case worker who will help you based on your personal needs. They can help with housing needs, kerbside collections and counselling.
Phone (Hotline): 1800 560 760
Website: Emergency Recovery Victoria
Further help: Recovery services, wellbeing and support

Returning to an impacted area

Before returning to your home you must consider that gas electrical and structural damage may have occurred.

Looking after your health

It’s important to take care of our physical and mental health during times of crisis.

Small Business Immediate Flood Relief Program

A one-off payment of $5,000 for eligible businesses directly impacted by the floods.

Small business recovery support

The Business Recovery Advisory Service provides expert guidance and tailored support to small businesses.

Your Business Recovery Adviser can help you:

- ensure business continuity
- improve your business resilience
- create custom strategies for recovery
- access financial counselling and business coaching.

To register, visit the Business Recovery Advisory Service.

 

Vic Emergency

Visit the Vic Emergency Relief and Recovery website for up to date information and resources on relief options, health resources and open relief centers throughout Victoria.

Vic Emergency

Staying Safe

  • Creek and River Trails – During heavy rain we advise residents to avoid walking, running or cycling along our creek and river trails.
  • Don’t drive through flood waters - Stay safe by never driving, riding or walking through floodwater. Flood waters can rise quickly and without warning. It takes just 15cm of floodwater to float a car – that’s the height of an average pen.
  • Avoid travel unless absolutely necessary. Find alternative travel routes if roads or underpasses are flooded.

Recovery at Moonee Valley

Contact the Recovery team if you have any questions.

Phone: 9243 8888

Email: recovery@mvcc.vic.gov.au

 

Plan ahead