What you need to know
The Australian Government offers Home Care Packages for older people with more complex needs.
The Australian Government offers Home Care Packages for older Australians to access affordable care services to get some help at home. They are designed for those with more complex care needs that go beyond what the Commonwealth Home Support Programme can provide.
A professional assessor from the Aged Care Assessment Service (ACAS) will help you find the appropriate package. The government then pays your provider a subsidy to arrange a package of care services to meet your needs. Each level provides a different subsidy amount.
You can read more about the Home Care Package costs and fees on the My Aged Care website or view the Moonee Valley City Council - Home Care Package Program Fees and Charges.
There are four levels of Home Care Packages designed to provide the care you need.
A number of services and support that are tailored to your needs.
Case Management - A case manager will be allocated to you to be your one point of contact. They will discuss your needs and preferences with you, develop a goal-directed care plan to get the most out of your package.
Respite - care for you while your carer takes a break.
Personal care - Assistance with personal activities such as bathing, showering, toileting, dressing, mobility and communication. Management of continence, skin integrity and medication.
Domestic assistance - Cleaning, laundry, shopping and meal preparation.
Transport - Shopping, visiting medical appointments and attending social activities.
Allied health and nursing services - Physiotherapy, speech therapy and others.
Assistive technology - Wheelchairs and walkers
Aids and equipment - Bathroom modifications, lifting devices
Home Care Package funds cannot be used as a general source of income for items or services that you would normally pay for with your own money such as day-to-day bills, food, general household items, mortgage payments or rent.
Depending on your income, you may be asked to contribute more to the cost of your care and pay an income tested care fee. The Department of Human Services works out this fee.
To find out if you are eligible, contact My Aged Care on 1800 200 422 or visit the My Aged Care website.
Once registered the following will happen:
- My Aged Care will register you and conduct a screening of your needs.
- If your care needs indicate you might require a Home Care Package, you will be referred to the Aged Care Assessment Service (ACAS) for a face-to-face assessment.
- The assessment will determine if you are eligible for a package and if so, at what level.
- You will be placed on a national prioritisation system and receive a letter once you are assigned a Home Care Package. The wait for a package might be several months.
- You can choose your home care provider from a range of options, including Moonee Valley City Council.
If you need help accessing My Aged Care or have questions about our services, please contact us on 9243 8748. We’re happy to help!
If you find that you are not eligible for a home care package, you may still be able to access some of our services through the Commonwealth Home Support Program (CHSP), which provides in-home support for people over 65.
You can choose Moonee Valley as the provider of your home care package. The benefits of choosing us include:
- We put our clients and our community first.
- We offer outstanding quality and have a qualified, skilled and experienced workforce.
- If you already receive services through us, in most instances you can continue with the same care staff.
- Our Home Care Packages are excellent value for money. We are transparent about all aspects of the Home Care Package, such as services and fees.
If you are ready to choose Moonee Valley that’s great! We can’t wait to take care of the services for your Home Care Package. We can also answer questions about Home Care Packages, other services we offer or how to access My Aged Care.
Contact
If you would like more information about Home Care Packages, please contact the Aged Care team on 9243 8748 or AgedandDisabilityBusinessSupport@mvcc.vic.gov.au
